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Care Scheduling Software

East Renfrewshire Council

This public procurement record has 1 release in its history.

Award

16 Jul 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

East Renfrewshire Council, on behalf of its Health & Social Care Partnership, procured a care scheduling system as a software service. The system is intended to provide real-time scheduling for the safe and efficient rostering and delivery of front-line home-care support in service users’ homes. The work is delivered in East Renfrewshire. The requirement is therefore relevant to suppliers of care-management, workforce-scheduling or rostering software used by home-care services, particularly systems that support operational scheduling in real time. The procurement is for services rather than physical goods or construction works, and is focused on supporting the Council’s social-care delivery arrangements.

This procurement has been awarded and the tender is complete. East Renfrewshire Council made a direct award without prior publication of a call for competition, using the Crown Commercial Service G-Cloud 14 Framework RM1557.14. Totalmobile was selected as the supplier. The contract was signed on 9 July 2026 and is active, with a value of £224,310.24. The process covered one lot and recorded one electronic bid, with no SME bids. Evaluation was conducted through the framework direct-award route rather than an open competition. The procurement classification is software consultancy and development services, under CPV 72212330.

For a supplier that did not win, this award demonstrates established public-sector demand for real-time care scheduling software supporting home-care operations. A credible competitor for a future requirement from this Council or its Health & Social Care Partnership would need a proven system for rostering front-line carers, coordinating visits and supporting safe service delivery in users’ homes. It would also need to operate at council and partnership scale, provide reliable real-time scheduling, and fit the procurement route used here: the CCS G-Cloud framework. Suppliers with public-sector software delivery experience, demonstrable social-care use cases and the capacity to support an active operational service would be better placed to compete when this type of requirement next reaches the market.

How relevant is this notice?

Notice Information

Notice Title

Care Scheduling Software

Notice Description

East Renfrewshire Council on behalf of the Health & Social Care Partnership (HSCP) has now awarded to a suitably qualified provider for the provision of a Care Scheduling System. The HSCP require a real time scheduling system to facilitate the safe and efficient rostering and delivery of front-line home care support in service users' homes.

Lot Information

Lot 1

East Renfrewshire Council on behalf of the Health & Social Care Partnership (HSCP) has now awarded to a suitably qualified provider for the provision of a Care Scheduling System. The HSCP require a real time scheduling system to facilitate the safe and efficient rostering and delivery of front-line home care support in service users' homes. The procurement was conducted via a direct award call off from Crown Commercial Services (CCS) G-Cloud 14 RM1557.14.

Procurement Information

Direct award via Crown Commercial Services G-Cloud 14 Framework RM1557.14

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000837082
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560290
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212330 - Scheduling and productivity software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£224,310 £100K-£500K

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Renfrewshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GIFFNOCK
Postcode
G46 6UG
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
Local Authority
East Renfrewshire
Electoral Ward
Giffnock and Thornliebank
Westminster Constituency
East Renfrewshire

Supplier Information

Number of Suppliers
1
Supplier Name

TOTALMOBILE LIMITED

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560290
    Care Scheduling Software - East Renfrewshire Council on behalf of the Health & Social Care Partnership (HSCP) has now awarded to a suitably qualified provider for the provision of a Care Scheduling System. The HSCP require a real time scheduling system to facilitate the safe and efficient rostering and delivery of front-line home care support in service users' homes.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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