This public procurement record has 1 release in its history.

Summary of the contracting process

NHS Ayrshire & Arran procured an annual software licence subscription for the Labnostic Electronic Communication System. The requirement covers the continued use of a software-based electronic communications system, classified as information technology software. Delivery and use are across Ayrshire and Arran. The buyer is NHS Ayrshire & Arran, serving health services in the area. The procurement was arranged as one requirement rather than separate service lines, and the selected supplier is X-Lab Limited, a Leeds-based small and medium-sized enterprise. This opportunity is relevant to software vendors and specialist technology providers supplying electronic communication systems to NHS or other healthcare organisations, particularly those able to support deployment and continued operation across a regional health service.

The procurement has been awarded and the contract is active. X-Lab Limited was selected for the single requirement. The contract value is £76,214.76, and it was signed on 8 July 2026. The award followed a limited procedure without prior publication of a call for competition. NHS Ayrshire & Arran stated that its existing three-year contract with X-Lab Limited ended on 31 March 2026 and required renewal, and that no national framework was in place. One bid was received; it was from an SME and was submitted electronically. The procurement was treated as outside the scope of the relevant directive and covered by the Government Procurement Agreement. The tender is recorded as complete.

For a supplier that did not win, this award demonstrates recurring demand from NHS Ayrshire & Arran for a specialist electronic communication system rather than a one-off technology purchase. A credible competitor would need a mature software product that can provide the functions of the Labnostic Electronic Communication System, together with the operational reliability expected in a healthcare setting. The renewal rationale shows the importance of continuity: suppliers should be able to support an established system, maintain service during transition and demonstrate that their solution can serve a regional health organisation. Relevant experience with NHS or comparable public-sector customers, secure electronic communications, software licensing and ongoing technical support would strengthen a future proposition. Familiarity with public procurement routes and electronic tender submission would also be useful.

How relevant is this notice?

Notice Title

AA-195-26-TW Award of Annual Software Licence Subscription Fee Labnostic Electronic Communication System

Notice Description

Award of Annual Software Licence Subscription Fee Labnostic Electronic Communication System

Lot Information

Lot 1

Award of Annual Software Licence Subscription Fee Labnostic Electronic Communication System

Procurement Information

The current 3 year contract with X-Lab in place ends on 31/3/2026 and requires to be renewed. The supplier does not have a national framework in place

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000837881
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG561928
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£76,214 Under £100K

Notice Dates

Publication Date
10 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Jul 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS Ayrshire & Arran
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
AYR
Postcode
KA6 6AB
Postcode Area
Kilmarnock
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM94 South Ayrshire
Delivery Location
TLM94 South Ayrshire

Local Authority
South Ayrshire
Electoral Ward
Maybole, North Carrick and Coylton
Westminster Constituency
Ayr, Carrick and Cumnock

Supplier Information

Number of Suppliers
1
Supplier Name

X-Lab Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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