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Social Security Scotland - Communication Manager and Total Agility - Licences and Support

Social Security Scotland

This public procurement record has 1 release in its history.

Award

23 Jul 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

Social Security Scotland bought document management software licences and support for its Communication Manager and Total Agility systems. The requirement covers the provision and ongoing support of document management licences, with delivery for Social Security Scotland in Scotland. The procurement was made by Social Security Scotland, the Scottish public body responsible for administering devolved social security services. The relevant classification is CPV 48311000, covering document management software. This is a software and IT support requirement rather than a construction, facilities or general business services opportunity. The arrangement is associated with the Software Value Added Reseller Services Framework, indicating a requirement for a supplier able to provide the relevant licences together with continuing support and service delivery.

The procurement is complete and has been awarded through an open procedure as a call-off from the Software Value Added Reseller Services Framework. Computacenter was selected as the supplier after one bid was received; the bid was submitted electronically and none came from an SME. The contract is active and was signed on 26 June 2026. Its value is £1,752,852.80, although actual spend may vary with consumption because this is not a fixed-price contract. The stated four-year estimate is based on an indicative annual value of £438,213.20. The arrangement includes three additional 12-month extension options, which could take the total value to approximately £1,752,852.80 if all are used. The award includes full subcontracting of the requirement.

This award demonstrates demand from Social Security Scotland for document management licences and support delivered through a software value-added reseller framework. A credible future supplier would need to supply the relevant Communication Manager and Total Agility software, manage licensing and usage-based purchasing, and provide reliable ongoing support for a public-sector document management environment. The procurement attracted a single bid from a large supplier, with no SME bids recorded, suggesting that scale, established framework access and the ability to support the whole requirement may be important competitive factors. Businesses with strong document management software relationships, reseller capability, implementation knowledge and support capacity would be best placed to compete when this requirement next reaches the market.

How relevant is this notice?

Notice Information

Notice Title

Social Security Scotland - Communication Manager and Total Agility - Licences and Support

Notice Description

The provision of document management software and support.

Lot Information

Lot 1

Provision of document management licences and support.. Please be aware that this is not a fixed price contract and, as such, actual spend may vary against the contract value stated above. If all extension option are taken up the total value of the contract could rise to approximately 1,752,852.80 GBP

Options: The contract has provision for an additional 3 x 12 month extensions. The value of the extensions may increase or decrease based on predicted usage. If all extension option are taken up the total value of the contract could rise to approximately 1,752,852.80 GBP.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000837977
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560781
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48311000 - Document management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,752,852 £1M-£10M

Notice Dates

Publication Date
23 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Social Security Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUNDEE
Postcode
DD1 4BF
Postcode Area
Dundee
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM Scotland
Local Authority
Dundee City
Electoral Ward
West End
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
1
Supplier Name

Computacenter

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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