This public procurement record has 1 release in its history.

Summary of the contracting process

Education Scotland, acting for Scottish Ministers, procured Salesforce customer relationship management (CRM) licences. This is a goods requirement covering the supply of software licences rather than CRM implementation, consultancy or wider IT services. The requirement was delivered for Education Scotland in Scotland. The purchase was made through the Scottish Government Software Value Added Reseller Services Framework, indicating that the buyer uses an established route for sourcing software products and licensing. The procurement is classified under software packages and information systems (CPV 48000000). Education Scotland is a public education body and also operates as a central purchasing body, so suppliers with public-sector software resale capability may find this buyer and route relevant for similar technology requirements.

The procurement has been awarded and the tender is complete. It used an open procedure, with one lot for Salesforce CRM licences purchased through the Scottish Government Software Value Added Reseller Services Framework. Computacenter (UK) Ltd was selected as supplier. The contract value is £151,632, and the contract was signed on 21 July 2026. One bid was received, submitted electronically; it was not from an SME. The procurement was covered by the Government Procurement Agreement. The recorded outcome is a single supplier award for the full lot, with the contract recorded as active. The award information identifies the requirement as a framework award for software value-added reseller services, rather than a standalone open-market software purchase.

For a supplier that did not win, this award demonstrates demand from Education Scotland for established Salesforce licensing sourced through a public-sector software value-added reseller framework. A credible competitor for a future requirement would need the ability to supply genuine Salesforce CRM licences, manage public-sector software procurement and fulfilment, and operate through the relevant framework route or an equivalent approved arrangement. The selected supplier was a large organisation, while the recorded competition consisted of one electronic bid and no SME bids, suggesting that framework access, bid readiness and the capacity to handle a substantial single software order may be important. Experience supplying education or wider government customers, clear licensing expertise and reliable account and contract administration would strengthen a competing offer.

How relevant is this notice?

Notice Information

Notice Title

Salesforce CRM Licences

Notice Description

Provision of Salesforce CRM Licences to Scottish Ministers acting through Education Scotland

Lot Information

Lot 1

Provision of Salesforce CRM Licences to Scottish Ministers acting through Education Scotland - via the Scottish Government Software Value Added Reseller Services Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000838038
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL561013
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£151,632 £100K-£500K

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Education Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6GA
Postcode Area
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM Scotland

Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Supplier Information

Number of Suppliers
1
Supplier Name

Computacenter

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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