This public procurement record has 1 release in its history.

Summary of the contracting process

The Wheatley Housing Group Limited procured technology-enabled care products and services for customers who require assisted-living devices in their homes. The requirement covers technology-enabled care devices and associated services, supporting independent living and care provision in Glasgow. It is a services contract managed by the housing group, with delivery linked to customers’ homes rather than a single central site. The procurement was made through the Eastern Shires Purchasing Organisation technology-enabled care products and services framework. The relevant market includes suppliers of assisted-living technology, telecare equipment and related support services able to provide devices for housing customers. The requirement was arranged as one lot covering the technology-enabled care products and services needed for this customer group.

This procurement has been awarded and the tender is complete. The Wheatley Housing Group Limited used an open procedure under the framework route. One supplier, Alertacall Ltd, was awarded the contract for the single lot, following one bid; the bid was submitted electronically and came from an SME. The contract was signed on 16 April 2026 and is active. Its value is £259,330.50. The contract is for 12 months only. The award record identifies Alertacall Ltd as the selected supplier, while the tender covered the re-procurement of technology-enabled care products and services for 2026–27. The award was made against the Eastern Shires Purchasing Organisation framework for technology-enabled care products and services.

For suppliers that did not win, this award demonstrates a defined requirement for technology-enabled care devices serving housing customers who need assisted living in their homes. A credible competitor for a future requirement would need to supply or support assisted-living and telecare technology, understand the practical needs of residents using devices at home, and provide a dependable service to a housing organisation. The single-bid outcome also shows that the market route was accessible to an SME. Relevant capability includes supplying suitable care technology, managing customer-facing delivery and support, and working through a public-sector framework and electronic tender process. Suppliers with established products and experience in housing, telecare or assisted living would be well placed to develop a competing offer.

How relevant is this notice?

Notice Information

Notice Title

Technology Enabled Products and Services 2026-27

Notice Description

This contract is for the re-procurement of technology enabled products and services. This contract is for 12 months only.

Lot Information

Lot 1

This contract is for the re-procurement of technology enabled care devices for our customers who require assisted living devices within their homes. This contract is for 12 months only.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000838447
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560943
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

51 - Installation services (except software)


CPV Codes

50343000 - Repair and maintenance services of video equipment

51314000 - Installation services of video equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£259,330 £100K-£500K

Notice Dates

Publication Date
27 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Wheatley Housing Group Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G1 1HL
Postcode Area
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow East

Supplier Information

Number of Suppliers
1
Supplier Name

Alertacall Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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