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Provision of a fully managed IT service

Bòrd na Gàidhlig

This public procurement record has 2 releases in its history.

Award

21 Sep 2026 at 01:00

PCS Notice - Website Contract Award Notice
Tender

28 Jul 2026 at 01:00

PCS Notice - Website Contract Notice
Summary of the contracting process

Bòrd na Gàidhlig procured a fully managed information and communications technology service, classified under CPV 72000000. The requirement is for a suitably qualified service provider to deliver the organisation’s complete ICT service, replacing its existing similar contract. The service is intended for Bòrd na Gàidhlig and is delivered in connection with its operations in Inverness, Scotland. The procurement covered one requirement rather than separate lots. A handover from the current service provider was part of the planned transition before full service delivery. The buyer is a national or federal agency responsible for Gaelic language development and acted as a central purchasing body. The contract includes electronic ordering and electronic payment arrangements, with performance requirements governed by the tender specification.

The procurement has been completed through an open procedure, with one lot. The tender closed at noon on 10 August 2026, and bids were opened in Stornoway at that time. The estimated procurement value was £143,000 excluding any stated currency conversion. The contract was awarded to Softcat Plc on 21 September 2026 and signed the same day, for £134,560. The contract period is 720 days, with three possible 12-month renewal periods. Full service provision was planned from 1 October 2026 after a two- to three-month handover. Bids could be submitted in English or Gaelic, and variants were not permitted. Fifteen electronic bids were received, including eleven from small or medium-sized enterprises. The award followed the economic and technical selection requirements set out in the procurement documents.

This procurement demonstrates demand from Bòrd na Gàidhlig for an end-to-end managed ICT provider rather than a narrowly defined technology product or one-off project. Suppliers competing for a future requirement would need to show they can take responsibility for a complete ICT service, manage transition from an incumbent provider and maintain service performance against a detailed specification. Relevant businesses are established managed service providers with sufficient operational capacity for a public-sector client and experience of structured handovers. The scale of competition is clear: fifteen suppliers submitted bids, eleven of them SMEs, so smaller firms may be credible where they can evidence the required service capability and delivery capacity. Suppliers able to support communications in both English and Gaelic may also be well placed for this buyer’s operating context.

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Notice Information

Notice Title

Provision of a fully managed IT service

Notice Description

Provision of a fully managed IT service

Lot Information

Lot 1

Bord na Gaidhlig Bord na Gaidhlig requires a suitably qualified contractor (the "Service Provider") to provide it with a fully managed ICT service (the "Services") upon the expiry of its current contract for similar service provision. Full-service provision is required from 1 October 2026 following a two to three month handover from the current service provider, subject to agreement from both parties.

Renewal: 3 periods of 12 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000838527
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564923
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£143,000 £100K-£500K
Lots Value
£143,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£134,560 £100K-£500K

Notice Dates

Publication Date
21 Sep 20262 weeks ago
Submission Deadline
10 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bòrd na Gàidhlig
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV3 8NW
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM Scotland
Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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