This public procurement record has 1 release in its history.

Summary of the contracting process

Perth & Kinross Council bought online forms and processing for Council Tax and Non-Domestic Rates. The requirement covers a webCAPTURE forms system and associated services, providing an online route for residents and businesses to submit revenue-related forms and for the council to process them. This is a public-sector software and implementation service, classified under CPV 72260000 for software-related services. The buying organisation is Perth & Kinross Council, a local authority based in Perth. Delivery is associated with the council’s area in Perth and Kinross. The requirement was made through the Crown Commercial Service RM6285 Back Office Software 2 framework, showing that the council sought a supplier able to provide an established back-office software solution rather than a standalone general web development service.

The procurement is complete and has been awarded following a selective restricted procedure and a call-off against the Crown Commercial Service RM6285 Back Office Software 2 framework. One electronic bid was recorded, and Netcall Technology Limited was selected for the single lot covering the webCAPTURE forms system and services. The contract is active, was signed on 31 July 2026, and is valued at £214,715. The council may require changes during the contract to respond to regulatory or tax changes. The published outcome identifies no separate award date or contract end date. The evaluation was conducted through the restricted framework route; detailed scoring criteria are not stated in the procurement data. No small or medium-sized enterprise bid was recorded.

This award is useful market evidence for suppliers of revenue administration software, online public-service forms and related processing services. A credible competitor for a future requirement would need to show that its platform can handle Council Tax and Non-Domestic Rates workflows, support online form submission and processing, and integrate with the operational needs of a local authority. The requirement also points to the importance of maintaining and adapting a live system when tax rules or other regulations change. Experience delivering dependable back-office software in a public-sector setting would strengthen a supplier’s position, as would the capacity to provide ongoing technical support and controlled changes. Familiarity with the Crown Commercial Service RM6285 Back Office Software 2 framework route would also be commercially relevant.

How relevant is this notice?

Notice Title

PKC14038 WebCAPTURE Revenue Forms and Processing

Notice Description

Provision of on-line Council Tax and Non-Domestic Rates forms and processing.

Lot Information

Lot 1

Procurement of webCAPTURE Forms system and services.

Options: Changes may be required during the term of the contract to meet any regulatory or tax changes.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000839092
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG561918
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£214,715 £100K-£500K

Notice Dates

Publication Date
7 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20263 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Perth & Kinross Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PERTH
Postcode
PH1 5PH
Postcode Area
Perth
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
TLM77 Perth and Kinross, and Stirling

Local Authority
Perth and Kinross
Electoral Ward
Perth City Centre
Westminster Constituency
Perth and Kinross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

Netcall Technology Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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