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HH384-26-SXL Patient Care Package

NHS Highland

This public procurement record has 1 release in its history.

Award

18 Aug 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

NHS Highland procured a patient care package for a supported person through a call-off under the Scotland Excel Care and Support Services Flexible Framework Agreement. This is a health and social care service requirement, rather than a supply of goods or construction work. Delivery is in the NHS Highland area, with the procurement linked to Inverness. The buying organisation is NHS Highland, which uses the service to support an individual’s care needs. The requirement formed one completed package under the framework and was classified as care-related services. It is relevant to providers that deliver supported-person care, community-based care or comparable health and social care packages for public sector clients in Scotland.

The procurement has been awarded and the related contract is active. NHS Highland used an open procedure for a framework call-off. One supplier was selected: Cera Care Operations (Scotland) Ltd. The award covered the single care package and the contract value is £350,918.40. The contract was signed on 29 July 2026. The procurement recorded one bid, submitted electronically; it was not from an SME. The tender and lot are complete. The opportunity was covered by the Government Procurement Agreement. The published information identifies the procurement as an award against the Care and Support Services Flexible Framework Agreement, with the call-off managed by NHS Highland. No separate lot values or multiple awards are reported.

This award shows established demand from NHS Highland for an individually tailored supported-person care package procured through the Scotland Excel Care and Support Services Flexible Framework Agreement. It is commercially relevant to care providers with the operational capacity to deliver sustained, person-centred support and to manage the responsibilities of a public-sector care package. A credible future competitor would need access to the relevant framework route, experience of delivering regulated health or social care, dependable staffing and service continuity, and the ability to work within NHS Highland’s commissioning and contract-management requirements. The single recorded bid and the selection of a large provider indicate a competitive environment in which scale, workforce resilience and evidence of reliable delivery may matter alongside the quality and suitability of the care model.

How relevant is this notice?

Notice Information

Notice Title

HH384-26-SXL Patient Care Package

Notice Description

NHS Highland requires a care package call-off contract for a supported person under the Scotland Excel Care and Support Services Flexible Framework Agreement.

Lot Information

Lot 1

NHS Highland requires a care package call-off contract for supported person under the Scotland Excel Care and Support Services Flexible Framework Agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000840466
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG562586
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85141200 - Services provided by nurses

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£350,918 £100K-£500K

Notice Dates

Publication Date
18 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Jul 20264 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Highland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV2 3BW
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands
Local Authority
Highland
Electoral Ward
Inverness South
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

Cera Care Operations (Scotland) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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