Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Economic Development Grants Management and CRM System

East Renfrewshire Council

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

East Renfrewshire Council procured a cloud-based software solution combining a business-to-business customer relationship management system with a grants management system. The requirement supports the council’s economic development activity and covers service Lot 2: cloud software under the G-Cloud framework. Delivery is for East Renfrewshire, with the council as the buying organisation. The procurement is classified as software for business and management functions, including customer relationship management and contact-centre management applications. This is a public-sector software supply requirement rather than construction, consultancy or general IT support. Suppliers serving local authorities with configurable cloud CRM platforms, grants administration tools or integrated systems would be the closest fit for this type of requirement.

The procurement is complete and was awarded to Alcium Software, an SME. East Renfrewshire Council used a limited procedure: a direct award through a G-Cloud call-off, without prior publication of a competition notice, for cloud software. One bid was recorded, submitted electronically by an SME. The award date is not stated. The contract was signed on 28 August 2026 and is active. Its value is £36,303. The process comprised one completed lot covering the B2B CRM and grants management system. The requirement was covered by the Government Procurement Agreement, and the published rationale classified it as outside the scope of the relevant procurement directive. The award and contract use the same procurement reference.

This award shows a defined requirement from East Renfrewshire Council for a cloud platform that brings B2B relationship management together with grants administration. A credible future competitor would need a product that can support both functions, rather than offering a standalone CRM or unrelated grant software. Relevant capability includes managing business contacts and relationships, administering grant activity, and providing cloud software suitable for council operations. Experience supplying public-sector or local-authority customers would help demonstrate understanding of governance, grant processes and user needs, although the recorded procurement does not state specific accreditations or technical qualifications. The route also indicates that suppliers positioned for G-Cloud cloud-software call-offs, including capable SMEs, can be relevant to this buyer’s technology requirements.

How relevant is this notice?

Notice Information

Notice Title

Economic Development Grants Management and CRM System

Notice Description

Provision of a B2B CRM system and Grants Management System.

Lot Information

Lot 1

Provision of a B2B CRM system and Grants Management System.. Direct award via G-Cloud Call-Off for provision of Service Lot 2: Cloud software

Procurement Information

Direct award via G-Cloud Call-Off for provision of Service Lot 2: Cloud software

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000841451
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563562
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48331000 - Project management software package

48333000 - Contact management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£36,303 Under £100K

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Renfrewshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GIFFNOCK
Postcode
G46 6UG
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
Local Authority
East Renfrewshire
Electoral Ward
Giffnock and Thornliebank
Westminster Constituency
East Renfrewshire

Supplier Information

Number of Suppliers
1
Supplier Name

ALCIUM SOFTWARE LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...