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NRS Azure Support

National Records of Scotland

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

National Records of Scotland (NRS) bought Azure support services for the ongoing management and operation of its Microsoft Azure environment. The requirement covers technical support, incident management, fulfilment of service requests, knowledge transfer and reporting. The purpose is to maintain the effective operation of NRS’s Azure tenancy. This is a technology support and managed cloud services requirement, rather than the supply of physical goods or construction works. Delivery is in Scotland. NRS is the buying organisation and also acts as a central purchasing body. The procurement was for one requirement under the single lot, covering the full Azure support service. The relevant service classification is CPV 72253200, covering systems support services.

This procurement has been awarded and the tender is complete. NRS used an open procedure through the G-Cloud 14 framework, Lot 3. The contract was awarded to Storm ID Ltd. The contract is active, valued at £25,650, and was signed on 27 August 2026. The contracting process had one bid, submitted electronically; the published bid statistics record no SME bids and one bid from outside the EU. The award relates to the single lot, which had no options. The procurement is covered by the Government Procurement Agreement. The available outcome information identifies the selected supplier and contract value, but does not provide a separate award date or a contract end date. The requirement is therefore recorded as an awarded cloud support contract rather than an available opportunity.

This award is useful market evidence for suppliers of Microsoft Azure support and managed cloud operations. A credible competitor for a future requirement from NRS would need to provide practical technical support for an Azure tenancy, manage incidents and service requests, and help the buyer maintain reliable day-to-day operations. The requirement also indicates a need for suppliers that can transfer knowledge to the customer’s teams and produce clear operational reporting, not just resolve isolated technical problems. Experience delivering structured support across cloud environments, with the people and processes to handle incidents, requests, documentation and reporting consistently, would be relevant. Familiarity with public-sector cloud procurement routes, including G-Cloud, would also help a supplier compete for a similar requirement.

How relevant is this notice?

Notice Information

Notice Title

NRS Azure Support

Notice Description

National Records of Scotland (NRS) has awarded a contract for the provision of Azure support services to support the ongoing management and operation of its Microsoft Azure environment.

Lot Information

Lot 1

National Records of Scotland (NRS) has awarded a contract for the provision of Azure support services to support the ongoing operation and management of its Microsoft Azure environment. The services include technical support, incident management, service request fulfilment, knowledge transfer and reporting, helping to ensure the continued effective operation of the NRS Azure tenancy.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000841802
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563571
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253200 - Systems support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£25,650 Under £100K

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Records of Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH1 3YY
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
1
Supplier Name

Storm ID Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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