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Provision of Revenues & benefits software, including Citizen Access functionality, LWP software, and RDBA service

East Renfrewshire Council

This public procurement record has 1 release in its history.

Award

24 Sep 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

East Renfrewshire Council procured revenues and benefits software, including citizen access functionality, LWP software and an RDBA service. The requirement is for software and associated services supporting the council’s revenues and benefits operations, with delivery in East Renfrewshire. The procurement was made through a framework agreement for business applications. The council is the buyer, and NEC Software Solutions UK Limited was selected to provide the requirement. This is a local-authority software procurement rather than a general IT supply: suppliers specialising in revenues and benefits systems, citizen-facing access and related support services are the closest commercial match.

The procurement is complete and the contract is active. East Renfrewshire Council made a direct award through the CGA Vertical Application Solutions framework, without a prior competition. NEC Software Solutions UK Limited was awarded the contract; one bid was recorded. The contract was signed on 27 August 2026, with a recorded contract value of £800,000. The published spend figure covers possible use in years six and seven, which is subject to estimated RPI indexation of 6%; neither spend nor uptake is guaranteed for those years. The procurement is presented as a single requirement, with no separate lot awards. No contract period or award date is recorded, so the end of the term cannot be established from the stated outcome details.

This award demonstrates demand from East Renfrewshire Council for an integrated revenues and benefits software service covering citizen access, LWP software and RDBA services. A future competitor would need a proven product that supports council revenues and benefits workflows, provides citizen-facing access, and can deliver the associated software and service components as one coherent solution. Experience implementing or supporting comparable systems in a local-authority setting would help establish credibility, as would the capacity to provide ongoing service across a multi-year arrangement. The route used was a direct award from a framework for business applications, so relevant framework participation and a fit with its supplier offer would also matter if the council buys this requirement again through the same route.

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Notice Information

Notice Title

Provision of Revenues & benefits software, including Citizen Access functionality, LWP software, and RDBA service

Notice Description

Provision of Revenues & benefits software, including Citizen Access functionality, LWP software, and RDBA service

Lot Information

Lot 1

Provision of Revenues & benefits software, including Citizen Access functionality, LWP software, and RDBA service. Direct award via CGA FRAMEWORK, VERTICAL APPLICATION SOLUTIONS (VAS) AGREEMENT ID RM6259 LOT 1 BUSINESS APPLICATIONS

Procurement Information

Direct award via CGA FRAMEWORK, VERTICAL APPLICATION SOLUTIONS (VAS) AGREEMENT ID RM6259 LOT 1 BUSINESS APPLICATIONS

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000842024
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565213
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£800,000 £500K-£1M

Notice Dates

Publication Date
24 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Renfrewshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GIFFNOCK
Postcode
G46 6UG
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
Local Authority
East Renfrewshire
Electoral Ward
Giffnock and Thornliebank
Westminster Constituency
East Renfrewshire

Supplier Information

Number of Suppliers
1
Supplier Name

NEC Software Solutions UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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