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2627 DS106 Multitone Paging

NHS Greater Glasgow and Clyde

This public procurement record has 1 release in its history.

Award

14 Sep 2026 at 01:00

OJEU - F3 - Contract Award Notice
Summary of the contracting process

NHS Greater Glasgow and Clyde commissioned maintenance of its existing paging infrastructure across its services in Glasgow. The requirement is a specialist telecommunications and paging maintenance service, covering the infrastructure already used by the health board rather than a new installation. The work supports paging communications within the NHS Greater Glasgow and Clyde estate. The service falls under CPV 64200000, covering telecommunications services. The selected provider is Multitone Electronics Plc, a large supplier based in Basingstoke. This opportunity is therefore most relevant to businesses with established capability in maintaining paging systems and related telecommunications infrastructure, particularly in a healthcare environment where continuity of existing services is important.

The procurement is complete and has been awarded, with an active contract signed on 19 August 2026. Multitone Electronics Plc was selected for a 12-month contract covering the single lot. The contract value is £236,688.58. NHS Greater Glasgow and Clyde used a limited procedure without prior publication of a competition notice, relying on the absence of competition for technical reasons because the requirement concerns existing infrastructure. The award was evaluated on price and one electronic bid was recorded; it came from a non-EU supplier and was not from an SME. The procurement rationale says the health board is reviewing its infrastructure during the 12-month period, with a view to avoiding further awards without competition.

For a supplier that did not win this procurement, the award demonstrates a defined NHS demand for specialist maintenance of established paging infrastructure, at a substantial single-site health-board scale. A credible competitor would need demonstrable technical capability to support and maintain the existing Multitone paging environment, preserve service continuity and work within NHS operational settings. The route used here shows that incumbent-system knowledge and technical compatibility were decisive: the buyer considered that only a particular operator could provide the service for technical reasons. Suppliers seeking to compete for similar future requirements would therefore need strong evidence of relevant paging and telecommunications maintenance experience, suitably capable engineers, responsive support arrangements and the ability to understand or manage infrastructure transition while the health board reviews its estate.

How relevant is this notice?

Notice Information

Notice Title

2627 DS106 Multitone Paging

Notice Description

Award of 12 month contract to Multitone Electronics Ltd for maintenance of existing infrastructure within NHS GGC.

Lot Information

Lot 1

Award of 12 month contract to Multitone Electronics Ltd for maintenance of existing infrastructure within NHS GGC.

Procurement Information

Award of 12 month contract to Multitone Electronics Ltd for maintenance of existing infrastructure within NHS GGC due to the absence of competition due to technical reasons. NHS GGC is reviewing its infrastructure during this 12 months with a view to avoiding further awards without call for competition.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000842958
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564473
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£236,688 £100K-£500K

Notice Dates

Publication Date
14 Sep 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Greater Glasgow and Clyde
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G4 0SF
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City
Local Authority
Glasgow City
Electoral Ward
Dennistoun
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
1
Supplier Name

Multitone Electronics Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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