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SCTS-2026-037 - Webroster Renewal

Scottish Courts and Tribunals Service

This public procurement record has 1 release in its history.

Award

17 Sep 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The Scottish Courts and Tribunals Service procured continued access, maintenance and technical support for its staff rostering platform, Webroster. The platform supports staff rostering and related operational processes across the organisation. This is a software support and managed service requirement rather than a new system implementation. Delivery is in Edinburgh. The service was provided by Access Limited before this procurement and is now associated with The Access Group. The buying organisation is the Scottish Courts and Tribunals Service, a public body responsible for court and tribunal administration in Scotland. The requirement falls within IT software support services, CPV 72261000, and was structured as a single lot covering the complete Webroster renewal service.

The procurement has been completed and awarded following an open procedure. The single lot was awarded to The Access Group, and the resulting contract is active. The contract value is £132,360. The contract was signed on 1 April 2026. One bid was received, submitted electronically; it was from a non-EU supplier and none came from an SME. The published evaluation outcome therefore reflects a competitive process with a single tenderer. The requirement covered continued access, maintenance and technical support for the existing platform, rather than separate lots or optional services. The award relates to the full Webroster renewal requirement for the Scottish Courts and Tribunals Service.

For a future requirement of this type, credible suppliers would need to provide dependable access to a staff rostering platform, ongoing software maintenance and responsive technical support. They would also need to show that their service can support rostering and associated operational processes across a public-sector organisation, with sufficient capacity for organisation-wide delivery. Experience supporting an established platform would be particularly relevant, as the requirement concerned continuation and renewal rather than a standalone deployment. Suppliers should be able to manage service continuity, user support, technical issue resolution and routine platform upkeep. The procurement indicates that the buyer values an integrated provider able to cover the whole requirement through one service, rather than separate suppliers for access, maintenance and support.

How relevant is this notice?

Notice Information

Notice Title

SCTS-2026-037 - Webroster Renewal

Notice Description

Provision of continued access, maintenance and technical support for the SCTS Staff Rostering Platform, currently provided by Access Limited. The service supports staff rostering and associated operational processes across SCTS.

Lot Information

Lot 1

Provision of continued access, maintenance and technical support for the SCTS Staff Rostering Platform, currently provided by Access Limited. The service supports staff rostering and associated operational processes across SCTS.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000843263
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564709
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£132,360 £100K-£500K

Notice Dates

Publication Date
17 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Courts and Tribunals Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLM75 City of Edinburgh
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

Access UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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