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Bulk Scheduled Mail

North Ayrshire Council

This public procurement record has 1 release in its history.

Award

24 Sep 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

North Ayrshire Council bought a hybrid mail and print service for statutory communications from its Revenues and Benefits services. The service covers producing and delivering Council Tax bills, Non-Domestic Rates communications, Housing Benefit letters and correspondence for sundry debtors. It combines digital communications with printed and posted mail, supporting the council’s routine business-critical contact with residents and other recipients. Delivery is for North Ayrshire Council; the tender identifies the delivery area as North Ayrshire. The procurement falls within postal services, specifically hybrid mail, digital and transformational communications. It was arranged through the Government Commercial Agency’s Postal Services and Solutions Framework, in the category for hybrid mail and related communications services.

The procurement is complete and the contract was awarded to PSL Print Management Ltd. North Ayrshire Council used a direct award through the Government Commercial Agency Postal Services and Solutions Framework, rather than an open competition for this contract. The council signed an active contract on 27 August 2026, valued at £356,528.11. The stated contract term is one year, with an additional 12-month extension described as subject to the council’s discretion, satisfactory performance and funding; the lot information separately records that no options apply. There was one bid, from an SME. The award information does not provide a separate award date or evaluation criteria, so the published outcome gives no basis for identifying a scored assessment or comparing the successful offer with alternatives.

This award demonstrates ongoing demand from North Ayrshire Council for a single supplier capable of delivering a dependable hybrid mail and print operation for high-volume, statutory Revenues and Benefits correspondence. A credible future competitor would need to handle the end-to-end workflow: receiving council data, producing accurate digital and printed communications, managing print and postage, and supporting reliable delivery across Council Tax, Non-Domestic Rates, Housing Benefit and sundry debtor services. Experience with sensitive public-sector communications and the controls needed to protect personal and financial information would be relevant to demonstrating suitability, as would sufficient operational capacity to meet business-critical schedules across several correspondence streams. The route used here also makes access to the relevant Government Commercial Agency framework category important for competing on a comparable basis.

How relevant is this notice?

Notice Information

Notice Title

Bulk Scheduled Mail

Notice Description

North Ayrshire Council requires the continued provision of a business-critical hybrid mail and print service that supports the delivery of statutory communications across Revenues and Benefits services, including Council Tax billing, Non-Domestic Rates, Housing Benefit and sundry debtor correspondence.

Lot Information

Lot 1

North Ayrshire Council requires the continued provision of a business-critical hybrid mail and print service that supports the delivery of statutory communications across Revenues and Benefits services, including Council Tax billing, Non-Domestic Rates, Housing Benefit and sundry debtor correspondence. This is a direct award against the Government Commercial Agency (GCA) Postal Services and Solutions Framework RM6280, Lot 6 - Hybrid Mail, Digital and Transformational Communications Services. The contract will be in place for one year with an option to extend for an additional 12 months at the sole discretion of NAC and subject to satisfactory performance and funding.. Direct award against the Government Commercial Agency (GCA) Postal Services & Solutions Framework - Lot 6 Hybrid Mail, Digital and Transformational Communications.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000843966
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565237
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64110000 - Postal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£356,528 £100K-£500K

Notice Dates

Publication Date
24 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Ayrshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IRVINE
Postcode
KA12 8EE
Postcode Area
Kilmarnock
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM93 North Ayrshire and East Ayrshire
Delivery Location
TLM93 North Ayrshire and East Ayrshire
Local Authority
North Ayrshire
Electoral Ward
Irvine South
Westminster Constituency
Central Ayrshire

Supplier Information

Number of Suppliers
1
Supplier Name

PSL Print Management Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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