This public procurement record has 1 release in its history.

Summary of the contracting process

National Galleries of Scotland bought a call-off service for GP software support on Microsoft Azure. The requirement covers support for the organisation’s GP software and includes an estimated hosting charge. The buyer is the National Galleries of Scotland, and delivery is in Edinburgh. This is a software support service, classified under CPV 72261000. It was procured through the G-Cloud 14 digital marketplace framework, rather than as a standalone software purchase.

The procurement is complete and the contract has been awarded to M-Hance Limited. The contract was signed on 7 September 2026 and is active. Its value is £95,310.64. The call-off is for 12 months, with an option described in the lot terms to extend for a further 12 months; the estimate covers the maximum possible duration and includes hosting fees. The stated procurement method was an open procedure, using the G-Cloud 14 framework. One bid was recorded for the requirement, from an SME. The process comprised one lot. No award date is recorded in the available award details.

This award demonstrates demand from National Galleries of Scotland for specialist support of GP software hosted on Microsoft Azure, with hosting costs included in the requirement. A credible competitor for a future requirement would need to provide ongoing application support alongside the ability to support its Azure hosting arrangements. Suppliers should be able to deliver a managed service over a sustained contract term, including continuity through any extension period. The successful supplier was an SME, and the recorded competition consisted of a single bid, suggesting that this particular call-off attracted a narrow field. The route used was the G-Cloud 14 framework, so relevant suppliers would need to be positioned to serve public-sector buyers through that framework.

How relevant is this notice?

Notice Information

Notice Title

Provision of GP - Azure Software Support

Notice Description

This is a Call-Off Contract for the Provision of GP - Azure Software Support.

Lot Information

Lot 1

This is a Call-Off Contract for the Provision of GP - Azure Software Support. The Call-Off Contract was procured via the Government Commercial Agency (GCA) Digital Market Place G-Cloud 14 Framework Agreement(RM1557.14). The Call-Off Contract has been awarded for a period of 12 months with the option to extend by an additional 12 months. The total estimate contract value provided is for the maximum possible duration and includes an estimate charge for hosting fees. This notice is for information & transparency.. The Call-Off Contract was procured via the Government Commercial Agency (GCA) Digital Market Place G-Cloud 14 Framework Agreement(RM1557.14). This notice is for information and transparency.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000844187
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565430
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£95,310 Under £100K

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Galleries of Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH4 3DS
Postcode Area
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
Inverleith
Westminster Constituency
Edinburgh West

Supplier Information

Number of Suppliers
1
Supplier Name

m-hance

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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