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2627 DS110 Electronic Communications

NHS Greater Glasgow and Clyde

This public procurement record has 1 release in its history.

Award

07 Oct 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

NHS Greater Glasgow and Clyde procured ongoing Netcall software licences to support its electronic communications and contact centre. This is an IT communications and contact-centre software licensing service, rather than a purchase of physical equipment or construction work. The requirement covers supplying licences for use within the health board. NHS Greater Glasgow and Clyde is the buying organisation, based in Glasgow. The procurement describes the licences as supporting both electronic communications and contact-centre operations; it does not break the requirement into separate service components.

The procurement is complete, and Computacenter was selected for the single lot. The contract is active and was signed on 1 October 2026, at a value of £327,105.45. The award was made through an open procedure and against the Software value added reseller services framework. One bid was recorded for the lot. The published process information does not state an award date or contract duration, so the signature date is the only contract date available here. No evaluation criteria are stated.

This award provides evidence of demand from NHS Greater Glasgow and Clyde for ongoing Netcall licences supporting electronic communications and contact-centre operations. A relevant competitor would need to supply and sustain these licences and be able to compete through a software value-added reseller framework. The selected supplier, Computacenter, was awarded the contract; the procurement does not set out specific technical accreditations, staffing levels or prior experience requirements.

How relevant is this notice?

Notice Information

Notice Title

2627 DS110 Electronic Communications

Notice Description

Provision of ongoing Netcall licences for use within NHS GGC supporting both the electronic communications and contact centre.

Lot Information

Lot 1

Provision of netcall licences to support electronic communications and contact centre at NHS GGC.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000845030
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566122
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£327,105 £100K-£500K

Notice Dates

Publication Date
7 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Greater Glasgow and Clyde
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G4 0SF
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City
Local Authority
Glasgow City
Electoral Ward
Dennistoun
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
1
Supplier Name

Computacenter

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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