EISEC Fibre
Description: Enhanced Information Service for Emergency Calls (EISEC) or caller line identification (CLI) enables fire control room operators to confirm the caller's location swiftly. This is a critical first step in the call handling process, since the line could be 'cut', leaving the location unknown. EISEC technology provided by call handling agencies allows the billing address of the phone from which emergency calls are being made to be displayed to the control room operator. This speeds up the information process. This technology can also be used to locate the whereabouts of mobile phone callers, identifying the cell network from which they are calling. Additional information: Provides Location of caller on emergency lines
Summary: The procurement process for the "EISEC Fibre" project, initiated by Cornwall Council, is currently in the planning phase with a focus on IT services. The project aims to enhance emergency call handling technology, enabling swift location confirmation of callers. The engagement end date for feedback is planned for 5th March 2026. This contract covers a wide geographical area including the United Kingdom, both Channel Islands and British Overseas Territories, as well as Europe, Isle of Man, and other international locations. The planned budget is £37,000. The engagement is publicised through an early engagement notice available on Contracts Finder.