Award

Service Now Product Manager

POLICE DIGITAL SERVICE

This public procurement record has 1 release in its history.

Award

13 Nov 2025 at 15:31

Summary of the contracting process

The Police Digital Service has successfully completed the procurement process for a "Service Now Product Manager" contractor role, within the IT services industry. The process, initiated as a selective tender via a call-off from a framework agreement, concluded on 30th September 2025, with the contract commencing shortly after on 1st October 2025 and ending on 31st December 2025. Valued at £43,500, this contract was awarded to Permanent Futures Limited. The project, executed within the United Kingdom, highlights the buyer's commitment to technological advancement within policing services.

This tender presents significant opportunities for businesses, especially SMEs, operating in the IT services sector. Companies with expertise in consulting, software development, and support services are particularly well-positioned to compete in similar tenders. By participating in these procurement processes, businesses can expand their client base, enhance their reputation in the public sector, and secure stable revenue streams through governmental contracts. The involvement of SMEs in this tender underscores a growing recognition of the value such enterprises bring to public sector projects, offering agile and innovative solutions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Service Now Product Manager

Notice Description

Service Now Product Manager contractor

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/df801080-033d-43cc-a6bf-c8c44de248d8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£43,500 Under £100K
Lots Value
Not specified
Awards Value
£43,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Nov 20253 months ago
Submission Deadline
30 Sep 2025Expired
Future Notice Date
Not specified
Award Date
30 Sep 20254 months ago
Contract Period
30 Sep 2025 - 31 Dec 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE DIGITAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2M 4WN
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified

Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

PERMANENT FUTURES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c-2025-11-13T15:31:15Z",
    "date": "2025-11-13T15:31:15Z",
    "ocid": "ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "PDSCN-472-2025",
        "title": "Service Now Product Manager",
        "description": "Service Now Product Manager contractor",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 43500,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-09-30T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-10-01T00:00:00+01:00",
            "endDate": "2025-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/QEQn82G8",
            "name": "POLICE DIGITAL SERVICE",
            "identifier": {
                "legalName": "POLICE DIGITAL SERVICE",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/QEQn82G8"
            },
            "address": {
                "streetAddress": "T L T LLP",
                "locality": "LONDON",
                "postalCode": "EC2M4WN",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Glenn Stuart",
                "email": "glenn.stuart@pds.police.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-04430310",
            "name": "PERMANENT FUTURES LIMITED",
            "identifier": {
                "legalName": "PERMANENT FUTURES LIMITED",
                "scheme": "GB-COH",
                "id": "04430310"
            },
            "address": {
                "streetAddress": "19 New Street Horsforth, Leeds, West Yorkshire, England, LS18 4BH"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/QEQn82G8",
        "name": "POLICE DIGITAL SERVICE"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c-1",
            "status": "active",
            "date": "2025-10-01T00:00:00+01:00",
            "datePublished": "2025-11-13T15:31:15Z",
            "value": {
                "amount": 43500,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04430310",
                    "name": "PERMANENT FUTURES LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-10-01T00:00:00+01:00",
                "endDate": "2025-12-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/df801080-033d-43cc-a6bf-c8c44de248d8",
                    "datePublished": "2025-11-13T15:31:15Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}