Notice Information
Notice Title
NCU Telephony Third Party Support Contract
Notice Description
Provision of contact centre support
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-01cbf393-549a-4f3d-b434-05f1171c33b6
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/ae1ea7ca-f43a-4987-a5be-b674b3edf566
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £336,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £336,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 19 Apr 20223 years ago
- Submission Deadline
- 21 Mar 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 23 Mar 20223 years ago
- Contract Period
- 23 Mar 2022 - 22 Mar 2023 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- H M REVENUE & CUSTOMS
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SS99 1AA
- Post Town
- Southend-on-Sea
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH3 Essex
- Small Region (ITL 3)
- TLH31 Southend-on-Sea
- Delivery Location
- Not specified
-
- Local Authority
- Southend-on-Sea
- Electoral Ward
- Victoria
- Westminster Constituency
- Southend East and Rochford
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/ae1ea7ca-f43a-4987-a5be-b674b3edf566
19th April 2022 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-01cbf393-549a-4f3d-b434-05f1171c33b6-2022-04-19T15:39:21+01:00",
"date": "2022-04-19T15:39:21+01:00",
"ocid": "ocds-b5fd17-01cbf393-549a-4f3d-b434-05f1171c33b6",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "SR772075147",
"title": "NCU Telephony Third Party Support Contract",
"description": "Provision of contact centre support",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 336000,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2022-03-21T12:00:00Z"
},
"contractPeriod": {
"startDate": "2022-03-23T00:00:00Z",
"endDate": "2023-03-22T23:59:59Z"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-GOR-D25",
"name": "H M Revenue & Customs",
"identifier": {
"legalName": "H M Revenue & Customs",
"scheme": "GB-GOR",
"id": "D25"
},
"address": {
"streetAddress": "Customs House Annexe,20 Lower Thames Street",
"locality": "LONDON",
"postalCode": "SS991AA",
"countryName": "England"
},
"contactPoint": {
"name": "Hifzur Khan",
"email": "Hifzur.khan@hmrc.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-10040088",
"name": "MISSION LABS LIMITED",
"identifier": {
"legalName": "MISSION LABS LIMITED",
"scheme": "GB-COH",
"id": "10040088"
},
"address": {
"streetAddress": "The Old Milk Depot ROSSENDALE Lancashire BB4 7FE GB"
},
"details": {
"scale": "sme",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-GOR-D25",
"name": "H M Revenue & Customs"
},
"awards": [
{
"id": "ocds-b5fd17-01cbf393-549a-4f3d-b434-05f1171c33b6-1",
"status": "active",
"date": "2022-03-23T00:00:00Z",
"datePublished": "2022-04-19T15:39:21+01:00",
"value": {
"amount": 336000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-10040088",
"name": "MISSION LABS LIMITED"
}
],
"contractPeriod": {
"startDate": "2022-03-23T00:00:00Z",
"endDate": "2023-03-22T23:59:59Z"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/ae1ea7ca-f43a-4987-a5be-b674b3edf566",
"datePublished": "2022-04-19T15:39:21+01:00",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"documentType": "contractSigned",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/919d7bd7-5ead-4c41-9f5e-e144c2dce400",
"format": "application/pdf"
}
]
}
]
}