Award

Teams Direct Routing

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 3 releases in its history.

AwardUpdate

22 Apr 2025 at 14:27

AwardUpdate

22 Apr 2025 at 14:26

Award

03 Mar 2022 at 15:36

Summary of the contracting process

The public procurement process, titled "Teams Direct Routing," was conducted by the Department for Work and Pensions, located at Peel Park, Blackpool, England. This tender falls under the industry category of IT services, which includes consulting, software development, Internet, and support. The procurement was executed through a selective method as a call-off from a framework agreement. With a total value of £13,250,000, the contract started on 17 January 2022 and is set to conclude by 31 March 2027. The service delivery covers a wide geographical area, including British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. The award stage was completed, and Gamma Telecom Ltd was selected as the supplier, as published on 3 March 2022. The key procurement stages have all been completed, marking this initiative as a vital project for the involved areas.

This tender presents significant opportunities for businesses involved in IT services, especially those capable of delivering large-scale projects across an extensive geographical scope. Although the buyer did not deem the tender suitable for SMEs or VCSEs, larger companies with expertise in IT consulting and service provision could find excellent growth opportunities here. The nature of the contract and the procurement method, which relies on an established framework agreement, suggests an advantage for organisations that are already experienced with or part of existing frameworks. Such businesses stand to benefit from the long-term engagement with a prestigious government department, enhancing credibility and paving the way for future government contracts.

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Notice Title

Teams Direct Routing

Notice Description

Teams Direct Routing

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-02291b12-e826-4528-8634-ad3c44f95e40
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c6aecaf8-77b4-4dff-be04-ce233dd33190
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£13,250,000 £10M-£100M
Lots Value
Not specified
Awards Value
£7,859,077 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Apr 202510 months ago
Submission Deadline
24 Sep 2021Expired
Future Notice Date
Not specified
Award Date
28 Sep 20214 years ago
Contract Period
17 Jan 2022 - 31 Mar 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

GAMMA TELECOM

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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