Award

WHTHT - Heidi AI Healthcare Scribe Platform

WEST HERTFORDSHIRE TEACHING HOSPITAL NHS TRUST

This public procurement record has 1 release in its history.

Award

25 Mar 2026 at 13:47

Award Notice
Summary of the contracting process

West Hertfordshire Teaching Hospital NHS Trust has awarded a contract for the Heidi AI Healthcare Scribe Platform, with Softcat Plc as the supplier. The contract, focusing on the IT software package category, follows a procurement method of selective tendering through a call-off from the NOE CPC Total Technology Solutions Framework. The procurement process is at the award stage, with the contract running from 16 March 2026 to 15 March 2028. Located in Welwyn Garden City, England, the contract value is £435,000, with all activities conducted in the United Kingdom. The tender process completed on 23 February 2026.

This tender offers significant opportunities for large-scale IT service providers who specialise in healthcare technology solutions, providing a lucrative prospect to engage with the NHS Trust sector. Businesses with expertise in delivering advanced IT software packages suitable for healthcare environments can leverage this contract to expand their footprint in the healthcare industry and strengthen business ties with public sector organisations. Although this procurement method does not favour SMEs or VCSEs, companies like Softcat Plc, which possess substantial resources and capabilities, are well-suited to deliver effective and reliable IT solutions to healthcare institutions, enhancing efficiencies and outcomes within the NHS framework.

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Notice Information

Notice Title

WHTHT - Heidi AI Healthcare Scribe Platform

Notice Description

West Hertfordshire Teaching Hospital NHS Trust award for Heidi AI Healthcare Scribe Platform via NOE CPC Total Technology Solutions Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-02ce2166-2df1-4bbe-a0bf-f041659217da
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1a781756-74b5-4a18-9a59-1e78a7cf0205
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£435,000 £100K-£500K
Lots Value
Not specified
Awards Value
£435,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 20261 weeks ago
Submission Deadline
23 Feb 2026Expired
Future Notice Date
Not specified
Award Date
16 Mar 20262 weeks ago
Contract Period
16 Mar 2026 - 15 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST HERTFORDSHIRE TEACHING HOSPITAL NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Post Town
St Albans
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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