Award

GB-LIVERPOOL: Customer Relationship Management (CRM) Solution

UNIVERSITY OF LIVERPOOL

This public procurement record has 1 release in its history.

Award

14 Sep 2022 at 11:45

Award Notice
Summary of the contracting process

The University of Liverpool has awarded a contract for a Customer Relationship Management (CRM) Solution with a total value of £1,100,000. The contract, which falls under the services category, was awarded to Creation Technology Solutions Ltd. The tender was an open procedure with a tender period ending on 28th February 2022. The contract period is set to run from 1st March 2022 to 28th February 2025. The University of Liverpool, located in Liverpool, North West United Kingdom, initiated this tender, creating opportunities for SMEs in the software package and information systems industry.

This procurement process opens doors for small or medium enterprises (SMEs) interested in providing a new customer relationship management solution. Businesses offering software package and information systems services would find this tender suitable for growth opportunities. The University of Liverpool, as the buying organisation, aimed to engage with potential suppliers through an open procedure. The key deadline for tender submission was 15th October 2021, inviting SMEs to compete for the provision of CRM services in the North West of the United Kingdom.

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Notice Information

Notice Title

GB-LIVERPOOL: Customer Relationship Management (CRM) Solution

Notice Description

The provision of a new customer relationship management solution. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Please note the return date for the Tender is 15/10/2021 at 12 noon. THE DOCUMENTATION IS LOCATED ON THE FOLLOWING WEB SITE: https://in-tendhost.co.uk/liverpooluni Select 'Tenders' from the top menu bar, select 'current', then click 'view details' button. To gain full access to this website and documentation you need to log in using your existing registration details or click the 'Register' button if you have not registered before. When registering please make sure the 'publish e-mail address' field is completed accurately as this will receive all automated correspondence. Please return your submission as detailed in the document. All dates, time periods and quantities indicated in this Notice are provisional only and the university reserves the right to change the same if circumstances so dictate. The University reserves the right not to enter in to any contract pursuant to this Notice and to withdraw from this procurement exercise at any time.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-02f72e47-197f-48d1-88a1-823c27b974ff
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2bbe1493-b011-497b-bc31-67661a54c1fe
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,100,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,100,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 20223 years ago
Submission Deadline
28 Feb 2022Expired
Future Notice Date
Not specified
Award Date
28 Feb 20223 years ago
Contract Period
1 Mar 2022 - 28 Feb 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF LIVERPOOL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L69 7ZX
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD North West (England)
Local Authority
Liverpool
Electoral Ward
Brownlow Hill
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

CREATION TECHNOLOGY SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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