Tender

GB-LIVERPOOL: Customer Relationship Management (CRM) Solution

UNIVERSITY OF LIVERPOOL

This public procurement record has 1 release in its history.

Tender

20 Sep 2021 at 15:20

Tender Notice
Summary of the contracting process

The University of Liverpool is seeking proposals for a Customer Relationship Management (CRM) Solution as part of an open procurement process. The tender was published on 20 September 2021 and is in the active stage. Submissions must be returned by 15 October 2021 at 12 noon. This project falls under the software and information systems category and is located in the North West region of the United Kingdom. The estimated contract value is between £500,000 and £1,000,000, with the contract set to commence on 1 March 2022 and conclude on 28 February 2025.

This tender presents an excellent opportunity for small and medium enterprises (SMEs) specialising in software solutions and customer relationship management systems to expand their business. Given the nature of the project, companies with expertise in IT services, software development, and systems integration will find themselves well-suited to compete for this contract. Interested bidders should ensure they meet the selection criteria outlined in the tender documentation and prepare to demonstrate their capabilities in delivering a robust CRM solution tailored to the University’s needs.

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Notice Information

Notice Title

GB-LIVERPOOL: Customer Relationship Management (CRM) Solution

Notice Description

The provision of a new customer relationship management solution. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Please note the return date for the Tender is 15/10/2021 at 12 noon. THE DOCUMENTATION IS LOCATED ON THE FOLLOWING WEB SITE: https://in-tendhost.co.uk/liverpooluni Select 'Tenders' from the top menu bar, select 'current', then click 'view details' button. To gain full access to this website and documentation you need to log in using your existing registration details or click the 'Register' button if you have not registered before. When registering please make sure the 'publish e-mail address' field is completed accurately as this will receive all automated correspondence. Please return your submission as detailed in the document. All dates, time periods and quantities indicated in this Notice are provisional only and the university reserves the right to change the same if circumstances so dictate. The University reserves the right not to enter in to any contract pursuant to this Notice and to withdraw from this procurement exercise at any time.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-031ed02b-7b8c-4a27-ba0b-c3ed36c18fef
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/daea6f6f-c133-478b-9a45-3b9317d1aec8
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Sep 20214 years ago
Submission Deadline
15 Oct 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Mar 2022 - 28 Feb 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF LIVERPOOL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L69 7ZX
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD North West (England)
Local Authority
Liverpool
Electoral Ward
Brownlow Hill
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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