Award

Contact Centre Enterprise: Maintenance and Infrastructure

HM LAND REGISTRY

This public procurement record has 1 release in its history.

Award

10 Aug 2020 at 13:16

Summary of the contracting process

The procurement process is being conducted by HM Land Registry, focused on a contract titled "Contact Centre Enterprise: Maintenance and Infrastructure," within the software package and information systems industry. The current stage of this procurement is 'Award,' following a selective method, which involved a call-off from a framework agreement. The contract period begins on 1st August 2020 and runs until 13th October 2021, with the awarded contract valued at £244,712. The tender was completed on 10th July 2020, and the award decision was published on 10th August 2020.

This tender offers substantial opportunities for businesses in the information technology and software services sector, specifically for companies specialising in maintenance and infrastructure support for contact centres. Large-scale service providers and organisations with experience in similar frameworks are well-suited to participate in future contracts of this type, potentially leveraging this procurement to expand their client base and enhance their offerings in public sector engagements.

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Notice Title

Contact Centre Enterprise: Maintenance and Infrastructure

Notice Description

Contact Centre Enterprise (CCE) Maintenance and Infrastructure support

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-03242dd4-48bd-4e92-95bb-451f1324d7ae
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8aad08a5-2c0a-4146-82bf-4c0996ea0b9c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£244,712 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Aug 20205 years ago
Submission Deadline
10 Jul 2020Expired
Future Notice Date
Not specified
Award Date
27 Jul 20205 years ago
Contract Period
31 Jul 2020 - 13 Oct 2021 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HM LAND REGISTRY
Contact Name
Gary Chubb
Contact Email
gary.chubb@landregistry.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
PLYMOUTH
Postcode
PL5 9BY
Post Town
Plymouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales

Local Authority
Plymouth
Electoral Ward
Honicknowle
Westminster Constituency
Plymouth Moor View

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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