Award

Microsoft Enhanced Support

UNIVERSITY OF EAST ANGLIA

This public procurement record has 1 release in its history.

Award

30 Jul 2025 at 09:40

Summary of the contracting process

The contracting process, identified as "Microsoft Enhanced Support," was undertaken by the University of East Anglia, located at Norwich Research Park, NR4 7TJ, England. This procurement involved the award of a contract to the company "bluesource" for a Microsoft software license management package. The industry category is goods, specifically licence management software under CPV code 48218000. The procurement stage is the award stage, with the contract having been awarded on 24th July 2025. The process used a selective procurement method, specifically a call-off from a framework agreement, and the contract period is set from 1st August 2025 to 31st July 2028.

This tender creates business growth opportunities, particularly for businesses specialising in software support services. Although the contract was awarded to an SME, the original requirements did not mandate SME or VCSE suitability, suggesting opportunities are open to larger enterprises as well. Companies in the software services sector can benefit by aligning their offerings to address similar future needs articulated in framework agreements, thereby enhancing their chances of participating in such selective procurement methods.

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Notice Title

Microsoft Enhanced Support

Notice Description

To provide enhanced support for Microsoft services to replace current Microsoft Unified Support agreement. The service offers inclusive hours to deliver ad-hoc proactive engagements throughout the contract such as root cause analysis, roadmap workshops and remediation activities.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-035322ec-fb99-47a2-9723-c415c42ef38f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6f7f2312-a15c-4eff-8398-8ef633942de2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48218000 - License management software package

Notice Value(s)

Tender Value
£166,517 £100K-£500K
Lots Value
Not specified
Awards Value
£166,517 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jul 20256 months ago
Submission Deadline
25 Jul 2025Expired
Future Notice Date
Not specified
Award Date
23 Jul 20257 months ago
Contract Period
31 Jul 2025 - 31 Jul 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF EAST ANGLIA
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR4 7TJ
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
University
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

BLUESOURCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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