Award

Digital Dictation, Speech Recognition and Outsourced

EAST SUSSEX HEALTHCARE NHS TRUST

This public procurement record has 1 release in its history.

Award

10 Apr 2025 at 08:49

Award Notice
Summary of the contracting process

East Sussex Healthcare NHS Trust has completed a procurement process for digital dictation, speech recognition, and outsourced transcription services. The awarded contract, featuring Bighand Limited as the supplier, falls within the "Voice recognition software package" category and covers services across the UK, with the postal code TN37 7RD. The procurement was conducted through a call-off from a framework agreement (SBS/20/SM/WCC/9423), and the contract period extends from 1 April 2025 to 31 March 2027. The total value of the contract is £415,000. This procurement stage is marked as awarded as of 9 April 2025.

This tender represents a substantial opportunity for growth in the field of digital dictation and speech recognition, particularly for businesses specialising in healthcare technology solutions and transcription services. Companies with expertise and technological capabilities in voice recognition and document management systems are well-suited to compete in similar tenders in the future, even though suitability criteria for SMEs and VCSEs do not typically apply for this specific opportunity.

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Notice Information

Notice Title

Digital Dictation, Speech Recognition and Outsourced

Notice Description

East Sussex Healthcare NHS Trust is currently supplied by BigHand for digital dictation, speech recognition and outsourced transcription. The digital dictation system is used Trust wide by many clinical and administrative teams. We have been working with BigHand to progress with our digital strategy, enabling speech recognition to improve the quality and turnaround of document creation. Additional information: SBS Framework - Digital Dictation, Speech Recognition and Outsourced Transcription SBS/20/SM/WCC/9423

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ce4e3e71-3a5a-48c4-9c69-4517e5fc01e8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48314000 - Voice recognition software package

Notice Value(s)

Tender Value
£207,500 £100K-£500K
Lots Value
Not specified
Awards Value
£415,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Apr 202510 months ago
Submission Deadline
31 Mar 2025Expired
Future Notice Date
Not specified
Award Date
8 Apr 202510 months ago
Contract Period
31 Mar 2025 - 31 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
EAST SUSSEX HEALTHCARE NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SAINT LEONARDS-ON-SEA
Postcode
TN37 7RD
Post Town
Tonbridge
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
Not specified
Local Authority
Hastings
Electoral Ward
Conquest
Westminster Constituency
Hastings and Rye

Supplier Information

Number of Suppliers
1
Supplier Name

BIGHAND

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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