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CP2863-26 JACs Data Migration Services and Support

Devon County Council

This public procurement record has 1 release in its history.

Award

08 Oct 2026 at 16:25

Award Notice
Summary of the contracting process

Devon County Council bought specialist data migration services and support for its Joint Adults and Children’s Systems (JACS) programme. The programme is replacing outdated social care case management and finance systems with System C’s LiquidLogic solutions, aiming to connect teams and systems, support service-user independence through client portals, and improve contract management and brokerage. The work also supports analysis of data, operational practice and processes, and workflow redesign in social care and finance teams. The supplier provides specialist resources and implementation expertise not available within the council. The services support Devon County Council’s programme in Devon, in the South West of England.

The procurement is complete and has been awarded to Permanent Futures Ltd. The award was made on 30 September 2026, following a submission deadline of 14 September 2026. The awarded value is £962,550. The award period runs from 1 October 2026 to 31 March 2028. The work was procured through a direct call-off from the CCS G-Cloud 14 Digital Marketplace framework, for cloud hosting, software and support. The requirement was treated as a services procurement, and the tender was marked as suitable for small and medium-sized enterprises and voluntary, community and social enterprises. The published procurement information does not state an evaluation basis or further participation criteria.

This award demonstrates demand from Devon County Council for specialist support implementing System C’s LiquidLogic social care solutions, particularly data migration and the related system implementation. A credible competitor for comparable work would need experienced implementation resources able to work across adult and children’s social care case management and finance, and to support migration from legacy systems. The requirement also points to value in combining technical delivery with an understanding of social care operations: analysing data and existing workflows, identifying gaps, and helping redesign processes to improve efficiency and connect teams and systems. The route used was a direct call-off from the CCS G-Cloud 14 framework, so familiarity with that framework and its digital marketplace would be relevant to competing for similar support for this buyer.

How relevant is this notice?

Notice Information

Notice Title

CP2863-26 JACs Data Migration Services and Support

Notice Description

The Devon County Council (DCC) Joint Adults and Children's Systems (JACS) Programme was established in 2024 to transform Devon's social care case management and finance services. This will be achieved through the implementation of a new case management system following a public tender exercise to replace existing outdated systems, to connect teams and systems better, to promote service user independence through the use of client portals, and to realise improvements in market contract management and brokerage through increased visibility. Additionally, the JACS Programme seeks to improve practice and process in social care operational and social care finance teams through re-engineering workflows to achieve efficiencies enabled by the new case management system. This involves a comprehensive analysis and review of data, practice, and process landscapes to identify gaps and opportunities for improvement. DCC engaged a professional services provider for specialist resources that have experience of supporting the implementation of System C's LiquidLogic solutions, providing the additional expertise and experience that is currently unavailable within the organisation.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0399c394-4152-426c-9fb8-e18adf2aa1bd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ef6f575d-4612-435a-bfb0-c258340382f4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£962,550 £500K-£1M
Lots Value
Not specified
Awards Value
£962,550 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Sep 20263 weeks ago
Contract Period
1 Oct 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Devon County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

PERMANENT FUTURES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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