Tender

Community Alarms Officer DB 16Mar22

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

16 Mar 2022 at 15:00

Tender Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council is currently seeking to engage a Community Alarms Officer through an open procurement process. The tender, titled "Community Alarms Officer DB 16Mar22," is categorised within the supply services of personnel industry and is based in Oldbury, West Midlands. Key deadlines include the submission period ending on 21st March 2022, with the contract expected to commence on 28th March 2022 and continue for a duration of 12 weeks. Interested parties must apply via the In-tend e-Tendering System.

This tender presents an excellent opportunity for businesses that specialise in providing personnel services, particularly those with expertise in community alarm systems and telecare equipment installation. Companies that can demonstrate experience in public sector contracts, strong customer service capabilities, and have the necessary qualifications, including compliance with health and safety standards, will be well-positioned to compete. Additionally, candidates will need to provide an enhanced DBS check, indicating a focus on safety and responsibility within this service sector.

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Notice Information

Notice Title

Community Alarms Officer DB 16Mar22

Notice Description

Community Alarms Officer Rate of Pay: from PS10.83 up to PS12.69 per hour Hours: 28 hours per week Location: Operations and Development Centre, Oldbury B69 3ES Start Date: ASAP Contract type: 12 weeks - temporary Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: We are looking for enthusiastic individuals who possesses a good working knowledge of the community alarm service including assessing and installing telecare equipment to individuals within their own homes. You must hold a full driving licence and able to drive the Councils fleet vehicles, both manual and automatic. You will be required to plan the diary to ensure all assessments are completed as scheduled: To undertake the installation, demonstration and programming of a range of alarm and Telecare equipment. To operate the control centre equipment on a 24 hour basis and to receive and answer incoming calls in accordance with the Telecare Service Association Code of Practice policies and procedures and service standards. To identify the type of emergency, assess the needs of the customer and initiate appropriate action to calls received on a wide range of issues, emergency, medical, social, housing, telecare and care. To provide a courteous and professional service at all times offering information advice and support when dealing with customers, colleagues, councillors, customers and contractors and take necessary action to conclude the enquiry. To receive calls from individuals and establishments being monitored for lone worker, Telecare, Telehealth, fire, burglary, temperature control etc and action as appropriate. Provide an out of hours answering and filtering services for the Authorities repairs and other services, deciding priority and communicate and liaise with trades operatives, contractors and standby supervisors where appropriate. To undertake safety checks on the vehicle used in the course of these duties. To provide emergency first aid, and lifting and handling as required Working Pattern: 4 on 4 off rota pattern. 06:00 to 14:30hrs, 14:00 to 22:30hrs and 22:00hrs to 06:30hrs. Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. An enhanced DBS check with Adults Barring is required for this role. This post requires mandatory COVID-19 vaccinations. Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. T... Additional information: The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-03b0c10d-f9a8-4c58-8350-209a38747adc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e72a7648-550b-466f-a36e-1f45de2c3dc0
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Mar 20223 years ago
Submission Deadline
21 Mar 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
28 Mar 2022 - 30 Jun 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B70 8SZ
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
West Bromwich Central
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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