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IT Security Incident Response Service Playbooks

DVLA - Driver & Vehicle Licensing Agency

This public procurement record has 1 release in its history.

Award

21 Aug 2026 at 13:30

Award Notice
Summary of the contracting process

DVLA – Driver & Vehicle Licensing Agency procured IT security incident response service playbooks for delivery in Wales. The requirement sits within IT services, covering consulting, software development, internet and support. In practical terms, the work concerns developing or providing structured playbooks to guide the agency’s response to cyber-security incidents. DVLA is based in Swansea and is the organisation buying and using the service. The procurement is categorised as a service opportunity and is relevant to businesses specialising in cyber-security incident response, security operations, IT service consulting, technical documentation or related software and support services.

The procurement has been completed and awarded through a selective call-off from a framework agreement. The tender submission deadline was 18 December 2025 at 15:00 UTC. The contract was awarded on 13 January 2026 to NCC Group Security Service Limited for £54,000 GBP. The contract period runs from 13 January 2026 to 12 January 2027. The award is active. The procurement was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations. The available information describes the method and outcome but does not set out the award criteria or scoring basis.

For suppliers that did not win, this award demonstrates a public-sector requirement for practical cyber-security incident response playbooks within DVLA’s IT environment. A credible future competitor would need to understand incident response operations, translate technical and procedural knowledge into clear, usable playbooks, and support their adoption by operational teams. Relevant capability could include cyber-incident handling, security consultancy, service management, technical writing, software or online support tools, and the ability to work with a government agency in Wales. The stated suitability for SMEs and VCSEs indicates that smaller specialist organisations may be capable of competing, provided they can evidence the technical expertise, delivery capacity and service support needed for this requirement.

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Notice Information

Notice Title

IT Security Incident Response Service Playbooks

Notice Description

Notice for IT Security Incident Response Service Playbooks

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-041c81b1-b6eb-483f-b23d-614f87cc06d8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5ca1ca2e-42de-42f2-b768-2e5b26bebcd2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£54,000 Under £100K
Lots Value
Not specified
Awards Value
£54,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20266 days ago
Submission Deadline
18 Dec 2025Expired
Future Notice Date
Not specified
Award Date
13 Jan 20267 months ago
Contract Period
13 Jan 2026 - 12 Jan 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DVLA - Driver & Vehicle Licensing Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

NCC Group Security Service

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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