Award

Call Centre Annual Maintenance and Support

LONDON BOROUGH OF ENFIELD

This public procurement record has 1 release in its history.

Award

13 Apr 2023 at 08:28

Award Notice
Summary of the contracting process

The London Borough of Enfield has recently completed a procurement process for "Call Centre Annual Maintenance and Support" services, with a contract value of £86,713. The procurement method used was 'Other', and the contract period runs from April 1, 2023, to March 31, 2024. The buying organisation is the London Borough of Enfield, located in Enfield, England.

This tender for Call Centre services by the London Borough of Enfield presents an opportunity for businesses specializing in software package and information systems to provide maintenance and support services. Businesses with experience in the IT services industry, particularly in software maintenance, are well-suited to compete in this procurement process.

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Notice Information

Notice Title

Call Centre Annual Maintenance and Support

Notice Description

Annual Maintenance & Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0485be5c-b417-4495-b60e-e9f8fe617870
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1567942d-6e74-4583-ba3b-9f442cafdaf2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£86,713 Under £100K
Lots Value
Not specified
Awards Value
£86,713 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20232 years ago
Submission Deadline
31 Mar 2023Expired
Future Notice Date
Not specified
Award Date
30 Mar 20232 years ago
Contract Period
31 Mar 2023 - 31 Mar 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF ENFIELD
Contact Name
Sabrina Streete
Contact Email
sabrina.streete@enfield.gov.uk
Contact Phone
+44 2081322120

Buyer Location

Locality
ENFIELD
Postcode
EN1 3ES
Post Town
Enfield
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI54 Enfield
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Enfield
Electoral Ward
Town
Westminster Constituency
Enfield North

Supplier Information

Number of Suppliers
1
Supplier Name

MAINTEL EUROPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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