Tender

Transformation of the Force Operations Room Telephony Management System.

THE POLICE AND CRIME COMMISSIONER FOR DERBYSHIRE

This public procurement record has 1 release in its history.

Tender

06 Mar 2018 at 23:30

Summary of the contracting process

The Police and Crime Commissioner for Derbyshire is currently undertaking a tender for the transformation of the Force Operations Room Telephony Management System, with a total contract value of £1,200,000. This project is focused on enhancing telephony systems within the Force Control Room and the Force Contact Centre in Ripley, Derbyshire (postcode DE5 3RS). The tender, which falls under the services category and is classified as a call centre service (CPV code 79512000), is in the Tender stage, with the submission deadline set for 11 April 2018. The contract period is scheduled to commence on 12 April and conclude by 13 April 2018, and it follows an open procurement methodology.

This tender presents significant opportunities for businesses specialising in telephony systems and call centre services to engage with a key public sector client. Organisations with expertise in IT services, system integration, and project management related to telephony infrastructure would be well-positioned to compete for this contract. As Derbyshire Constabulary aims to enhance its emergency and non-emergency call handling capabilities, companies that can demonstrate experience in modernising similar systems are encouraged to participate, fostering potential growth within the public procurement market.

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Notice Title

Transformation of the Force Operations Room Telephony Management System.

Notice Description

Derbyshire Constabulary (or the 'Force') is planning a comprehensive transformation of its Force Operations Room (FOR) telephony systems during 2018. The FOR comprises of Force Control Room (FCR) which undertakes emergency call handling (999s) and the Force Contact Centre (FCC) which undertakes non-emergency call handling (e.g. 101s).

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-04da2a1c-d30c-4ccb-879b-31492b911c17
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/25f4ca3a-4dfd-41cd-8b68-2baedb1a08f4
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
£1,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Mar 20187 years ago
Submission Deadline
11 Apr 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
11 Apr 2018 - 13 Apr 2018 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR DERBYSHIRE
Contact Name
Rob Atkinson
Contact Email
robert.atkinson.16686@derbyshire.pnn.police.uk
Contact Phone
+44 3001225371

Buyer Location

Locality
RIPLEY, DERBYSHIRE
Postcode
DE5 3RS
Post Town
Derby
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF13 South and West Derbyshire
Delivery Location
Not specified

Local Authority
Amber Valley
Electoral Ward
Ripley
Westminster Constituency
Amber Valley

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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