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Digital Support Technician Level 3

NHS Business Services Authority

This public procurement record has 1 release in its history.

Award

24 Sep 2026 at 10:12

Award Notice
Summary of the contracting process

NHS Business Services Authority procured Level 3 apprenticeship training for Digital Support Technicians. The requirement is for staff training and professional development, delivered to the Authority in Newcastle upon Tyne; the listed delivery locations also cover the United Kingdom and other locations internationally. This is a specialist training service rather than a purchase of equipment or a general digital-support service. The buyer is the NHS Business Services Authority, based in Newcastle upon Tyne.

The procurement is complete and was awarded to Cambridge Spark Limited. The Authority used a rapid award call-off through the Crown Commercial Service Apprenticeship Training Dynamic Purchasing System, a selective route. The award date was 16 September 2026, and the contract runs from 16 September 2026 to 15 August 2028, a stated period of 16 months. The awarded value is £15,600 including VAT. The tender estimate was £13,000. The closing date for submissions was 15 September 2026. The purchase is presented as one training requirement, with no separate lots identified. No award evaluation criteria are reported.

This award demonstrates demand from the NHS Business Services Authority for structured Level 3 apprenticeship training in digital support, sourced through a call-off from a training dynamic purchasing system. Cambridge Spark Limited, an SME, was selected, showing that a specialist training provider can deliver this requirement. Suppliers competing for a comparable future requirement would need to offer relevant apprenticeship training and the capacity to deliver a defined programme for the Authority. Familiarity with the CCS Apprenticeship Training DPS route would be commercially relevant. The requirement is focused on training Digital Support Technicians, so providers whose expertise is in apprenticeship delivery and digital skills development are best aligned; unrelated IT support or equipment suppliers would not match the core service.

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Notice Information

Notice Title

Digital Support Technician Level 3

Notice Description

Provision of Apprenticeship Training for Digital Support Technician Level 3. The contract was awarded via rapid award under the CCS Apprenticeship Training DPS CCS RM6102. It was awarded for a period of 16 months. Additional information: The total awarded value in this notice is inclusive of VAT.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/734b203a-205f-4591-9c34-87095b0b9ed5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

CPV Codes

79632000 - Personnel-training services

80000000 - Education and training services

80500000 - Training services

80510000 - Specialist training services

80511000 - Staff training services

80570000 - Personal development training services

Notice Value(s)

Tender Value
£13,000 Under £100K
Lots Value
Not specified
Awards Value
£15,600 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Sep 20263 weeks ago
Contract Period
16 Sep 2026 - 15 Aug 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Business Services Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

Cambridge Spark Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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