Notice Information
Notice Title
LAA Defence Solicitor Contact Centre and Civil Legal Advice Contract
Notice Description
LAA Defence Solicitor Contact Centre and Civil Legal Advice Operator Service contract.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-04e4dc03-134e-4c06-ac38-700156e4a31c
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/9c6ba1db-db95-493d-837f-40fb9a791e57
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
64 - Postal and telecommunications services
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
64200000 - Telecommunications services
72253100 - Helpdesk services
Notice Value(s)
- Tender Value
- £18,305,000 £10M-£100M
- Lots Value
- Not specified
- Awards Value
- £18,305,000 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 14 May 20241 years ago
- Submission Deadline
- 31 Oct 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 12 May 20241 years ago
- Contract Period
- 1 Nov 2024 - 31 Oct 2027 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MINISTRY OF JUSTICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1H 9AJ
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/9c6ba1db-db95-493d-837f-40fb9a791e57
14th May 2024 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-04e4dc03-134e-4c06-ac38-700156e4a31c-2024-05-14T09:40:49+01:00",
"date": "2024-05-14T09:40:49+01:00",
"ocid": "ocds-b5fd17-04e4dc03-134e-4c06-ac38-700156e4a31c",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "tender_402842/1355241",
"title": "LAA Defence Solicitor Contact Centre and Civil Legal Advice Contract",
"description": "LAA Defence Solicitor Contact Centre and Civil Legal Advice Operator Service contract.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "64200000",
"description": "Telecommunications services"
},
"additionalClassifications": [
{
"scheme": "CPV",
"id": "72253100",
"description": "Helpdesk services"
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"countryName": "British Oversea Territories"
},
{
"countryName": "Channel Islands"
},
{
"countryName": "Europe"
},
{
"countryName": "Isle of Man"
},
{
"countryName": "Rest of the World"
},
{
"countryName": "United Kingdom"
}
]
}
],
"minValue": {
"amount": 12200000,
"currency": "GBP"
},
"value": {
"amount": 18305000,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2023-10-31T23:59:00Z"
},
"contractPeriod": {
"startDate": "2024-11-01T00:00:00Z",
"endDate": "2027-10-31T23:59:59Z"
},
"suitability": {
"sme": false,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-CFS-183111",
"name": "Ministry of Justice",
"identifier": {
"legalName": "Ministry of Justice"
},
"address": {
"streetAddress": "102 Petty France",
"locality": "London",
"postalCode": "SW1H 9AJ",
"countryName": "England"
},
"contactPoint": {
"email": "ccmdtechnologyanddigital@justice.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-03017799",
"name": "Hinduja Global Solutions (HGS)",
"identifier": {
"legalName": "Hinduja Global Solutions (HGS)",
"scheme": "GB-COH",
"id": "03017799"
},
"address": {
"streetAddress": "11th Fl, Vantage London, Great West Road, Brentford, London TW8 9AG"
},
"details": {
"scale": "large",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-CFS-183111",
"name": "Ministry of Justice"
},
"awards": [
{
"id": "ocds-b5fd17-04e4dc03-134e-4c06-ac38-700156e4a31c-1",
"status": "active",
"date": "2024-05-13T00:00:00+01:00",
"datePublished": "2024-05-14T09:40:49+01:00",
"value": {
"amount": 18305000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-03017799",
"name": "Hinduja Global Solutions (HGS)"
}
],
"contractPeriod": {
"startDate": "2024-11-01T00:00:00Z",
"endDate": "2027-10-31T23:59:59Z"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/9c6ba1db-db95-493d-837f-40fb9a791e57",
"datePublished": "2024-05-14T09:40:49+01:00",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"description": "n/a",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/9a82d33c-fb5e-4fdf-bde9-81a0388d5c59",
"format": "application/pdf"
}
]
}
]
}