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Support to enable Customer Centric Focus in ISS

Ministry of Defence

This public procurement record has 1 release in its history.

Award

12 Jun 2017 at 09:28

Award Notice
Summary of the contracting process

The public procurement process titled "Support to enable Customer Centric Focus in ISS" was conducted by the Ministry of Defence in the UK. This contract, classified under computer-related management services, had a total value of £253,545 and was awarded on 31 January 2017. The procurement method used was a limited tender process, which involved the award of a contract without prior publication of a notice. The contract period began on 1 February 2017 and concluded on 31 March 2017. The relevant delivery location for this contract was in South West England.

This tender presents significant opportunities for businesses, especially those specialising in computer-related management services. Small and medium-sized enterprises (SMEs) may find this a particular area of growth, given the focus on a customer-centric approach. Companies with expertise in service delivery and customer management solutions would be well-suited to compete in similar future tenders, leveraging their agility and innovative capabilities to meet government needs.

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Notice Information

Notice Title

Support to enable Customer Centric Focus in ISS

Notice Description

Support to enable Customer Centric Focus in ISS

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-05124f30-77b3-4c74-915e-229c0d57c306
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/347fb443-7faa-409e-bef0-9c9b27aefc67
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award of contract without prior publication of a contract notice
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72510000 - Computer-related management services

Notice Value(s)

Tender Value
£253,545 £100K-£500K
Lots Value
Not specified
Awards Value
£253,545 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jun 20179 years ago
Submission Deadline
26 Jan 2017Expired
Future Notice Date
Not specified
Award Date
31 Jan 20179 years ago
Contract Period
1 Feb 2017 - 31 Mar 2017 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ministry of Defence
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CORSHAM
Postcode
SN13 9NR
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
TLK South West (England)
Local Authority
Wiltshire
Electoral Ward
Corsham Without
Westminster Constituency
Chippenham

Supplier Information

Number of Suppliers
1
Supplier Name

KPMG LLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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