Award

Zendesk for Clearing

UNIVERSITY OF DERBY

This public procurement record has 1 release in its history.

Award

25 Jul 2024 at 12:14

Summary of the contracting process

The University of Derby has completed the procurement process for the "Zendesk for Clearing" project, which falls under the industry category of Software package and information systems. This single tender action, valued at £102,897.18, is classified as a direct procurement method and was tailored for small and medium-sized enterprises (SMEs). The contract commenced on 30 April 2024 and will conclude on 29 April 2025, with services to be delivered primarily in Derby (postal code DE221GB). The award stage was finalised on 25 July 2024.

This tender presents numerous opportunities for growth, particularly for businesses specialising in software support services. SMEs can leverage this well-defined contract to gain a foothold or expand their presence within the higher education sector, providing ongoing technical support and customisation for critical institutional operations such as clearing processes. Companies adept in supplying comprehensive software solutions and support packages would find this procurement particularly suitable and beneficial for expanding their business portfolio.

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Notice Title

Zendesk for Clearing

Notice Description

Zendesk support to cover 24-25 clearing. $110,399.96 converted to GBP + plus

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-052d7887-762d-4b59-aad5-da9d71771f67
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/85ceb606-cdac-48f5-ad2f-a2118deeeca4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£102,897 £100K-£500K
Lots Value
Not specified
Awards Value
£102,897 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jul 20241 years ago
Submission Deadline
29 Apr 2024Expired
Future Notice Date
Not specified
Award Date
28 Apr 20241 years ago
Contract Period
29 Apr 2024 - 29 Apr 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF DERBY
Contact Name
Procurement Team
Contact Email
procurement@derby.ac.uk
Contact Phone
01332 591094

Buyer Location

Locality
DERBY
Postcode
DE22 1GB
Post Town
Derby
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
Not specified

Local Authority
Derby
Electoral Ward
Allestree
Westminster Constituency
Mid Derbyshire

Supplier Information

Number of Suppliers
1
Supplier Name

ZENDESK INTERNATIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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