Tender

C20242217 Colleague Safeguarding and support services

OFCOM

This public procurement record has 1 release in its history.

Tender

17 Feb 2025 at 10:31

Tender Notice
Summary of the contracting process

Ofcom, a regulatory authority based in London, is seeking to procure external specialist support for its "C20242217 Colleague Safeguarding and Support Services" initiative. This tender falls under the Business services category (CPV 79000000) and aims to support colleagues working with distressing content and material. The procurement process is in the Tender stage, with all submissions due by 19th March 2025 at 12:00 PM. The contract is scheduled to commence on 1st July 2025 and end on 30th June 2028, with a total value of GBP 360,000. This procurement will follow an open procedure (above threshold), ensuring a transparent and competitive process.

This tender offers excellent opportunities for businesses specialising in psychological support, trauma therapy, and training services, particularly those experienced in supporting employees in high-stress roles. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) will find this contract particularly suitable. The selected provider will deliver tailored psychological screening and assessments, clinical support, and training for managers, thereby helping their business grow by expanding their portfolio and demonstrating their expertise in employee well-being and safeguarding.

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Notice Information

Notice Title

C20242217 Colleague Safeguarding and support services

Notice Description

Ofcom has a requirement for a package of support for colleagues working with Distressing Content and Material. The current key principles of this approach are: 1. Risk Assess the Role - Directors will assess the relevant role to understand the risk presented by the work and assign a role risk tier (high or low). 2. Understand the Individual - We recognise that what could cause distress or negatively affect people varies from person to person and that individuals have different needs when it comes to managing working with DCM safely. o Where colleagues are in High Tier roles, their individual needs are assessed through an annual psychological screening and assessment with an external provider, along with any specific needs they self-identify. o For Low Tier roles, individual needs are only self-identified. 3. Provide tailored support - Support will include in-role support, expert assessment and clinical support provided by our external provider as appropriate. 4. Monitor and review - Relevant roles will be monitored to understand changes in the nature of the risk that might require roles to be reassessed. We also recognise that the needs of colleagues may change over time, and the support available will be adjusted accordingly. Enhanced support: Colleagues may be identified as requiring enhanced support for them to conduct their roles safely and will be offered biannual psychological screening. Examples of when a colleague may access enhanced support include: - Our external provider (as identified through this tender process) recommends enhanced support after a psychological screening and assessment. - The colleague identifies that they require more support to complete the work safely. - The need for more support is identified by a line manager during a safeguarding conversation or wellbeing conversation during a 1:1 - Managers may pre-emptively request Enhanced Support an individual colleague or whole team to if a role or piece of work is felt to be very high risk This should be done with the approval of a Director. - If a colleague notifies their managers that they are pregnant, that they have given birth, or their partner has given birth in the last 6 months. Ofcom requires a package of external specialist support to accompany this strategy and policy by providing psychological screening and assessment for colleagues, to identify the tailored support that they need to do their role safely, trauma therapy for those identified as requiring clinical support and training to support Line Managers to successfully deliver this policy.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-05f851de-0a61-40e7-aea5-0d1622a8ff94
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9f260147-0b66-4ccc-b450-fc3d2ff35ed1
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£360,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20251 years ago
Submission Deadline
19 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2025 - 30 Jun 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFCOM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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