Award

Trading Standards CRM

GLOUCESTERSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

07 Oct 2021 at 11:25

Summary of the contracting process

The Gloucestershire County Council has successfully completed a procurement process for a software solution titled "Trading Standards CRM," within the services industry category. This contract, which focuses on compiling software packages, is valued at £138,346.53 and will be executed over a period from 30 September 2021 to 29 September 2026. The procurement method employed was a direct award, with the tender period ending on 28 September 2021. The delivery of the service will take place across England, specifically from the council’s offices in Gloucester.

This tender presents significant opportunities for businesses, particularly those specialising in software development and customer relationship management systems. Small and medium-sized enterprises (SMEs) may find this an ideal competition, as the suitability criteria favour them. Companies with expertise in compiling software packages that can handle public complaints management and enforcement advice will be especially well-suited to engage in similar procurement processes, thereby fostering potential business growth in this sector.

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Notice Title

Trading Standards CRM

Notice Description

Trading Standards requires a software solution to manage and record complaints from the public and subsequent enforcement or advice activity

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-07b302ce-a201-43a7-9cd1-4b6f8bbd04c0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fac5383e-af0c-4ece-8825-7b9f8f0b08bd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

48981000 - Compiling software packages

Notice Value(s)

Tender Value
£138,346 £100K-£500K
Lots Value
Not specified
Awards Value
£138,346 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20214 years ago
Submission Deadline
28 Sep 2021Expired
Future Notice Date
Not specified
Award Date
28 Sep 20214 years ago
Contract Period
29 Sep 2021 - 29 Sep 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GLOUCESTERSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLOUCESTER
Postcode
GL2 2AX
Post Town
Gloucester
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK73 Gloucestershire CC
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Gloucester
Electoral Ward
Quedgeley Fieldcourt
Westminster Constituency
Gloucester

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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