Award

CPU 7350 Voicescape Digital Engagement Services

NOTTINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Award

15 Nov 2024 at 16:19

Summary of the contracting process

Nottingham City Council has completed a procurement process titled "CPU 7350 Voicescape Digital Engagement Services", focusing on interactive voice response software packages under the information technology services category. The contract, valued at £120,000, was directly awarded to Voicescape Limited. The service will be delivered in England, with the contract running from 30th September 2024 to 29th September 2026. The award was made official on 18th September 2024, with the notice published on 15th November 2024.

This tender represents a significant opportunity for tech firms, particularly those specialising in digital engagement and voice response systems, to engage with public sector clients. SMEs would find this particularly advantageous due to the direct award procurement method. Businesses capable of delivering robust interactive voice response solutions could leverage this contract to establish or enhance their presence within the public sector technology services market.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

CPU 7350 Voicescape Digital Engagement Services

Notice Description

Voicescape Digital Engagement Services

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/54cced78-a0c3-4c12-b7c8-f9cd174b166a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48512000 - Interactive voice response software package

72222300 - Information technology services

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
Not specified
Awards Value
£120,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Nov 20241 years ago
Submission Deadline
30 Aug 2024Expired
Future Notice Date
Not specified
Award Date
17 Sep 20241 years ago
Contract Period
29 Sep 2024 - 29 Sep 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NOTTINGHAM CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG2 3NG
Post Town
Nottingham
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Nottingham
Electoral Ward
Castle
Westminster Constituency
Nottingham East

Supplier Information

Number of Suppliers
1
Supplier Name

VOICESCAPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6-2024-11-15T16:19:02Z",
    "date": "2024-11-15T16:19:02Z",
    "ocid": "ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "NOTTCITY001-DN752323-14941900",
        "title": "CPU 7350 Voicescape Digital Engagement Services",
        "description": "Voicescape Digital Engagement Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48512000",
            "description": "Interactive voice response software package"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72222300",
                "description": "Information technology services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 120000,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "tenderPeriod": {
            "endDate": "2024-08-30T23:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-09-30T00:00:00+01:00",
            "endDate": "2026-09-29T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-49206",
            "name": "Nottingham City Council",
            "identifier": {
                "legalName": "Nottingham City Council"
            },
            "address": {
                "streetAddress": "Loxley House, Station Street",
                "locality": "Nottingham",
                "postalCode": "NG2 3NG",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Julie Thorpe",
                "email": "julie.thorpe@nottinghamcity.gov.uk",
                "telephone": "+44 1159155555"
            },
            "details": {
                "url": "http://www.nottinghamcity.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-301454",
            "name": "Voicescape Limited",
            "identifier": {
                "legalName": "Voicescape Limited"
            },
            "address": {
                "streetAddress": "22 Exchange Quays Salford England M5 3EQ"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-49206",
        "name": "Nottingham City Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6-1",
            "status": "active",
            "date": "2024-09-18T00:00:00+01:00",
            "datePublished": "2024-11-15T16:19:02Z",
            "value": {
                "amount": 120000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-301454",
                    "name": "Voicescape Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-09-30T00:00:00+01:00",
                "endDate": "2026-09-29T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/54cced78-a0c3-4c12-b7c8-f9cd174b166a",
                    "datePublished": "2024-11-15T16:19:02Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}