Tender

Contingency Emergency Call Handling and Related Services

ROYAL BERKSHIRE FIRE & RESCUE

This public procurement record has 5 releases in its history.

TenderAmendment

05 Feb 2025 at 14:26

TenderAmendment

04 Feb 2025 at 16:36

TenderAmendment

04 Feb 2025 at 16:35

TenderAmendment

04 Feb 2025 at 16:35

Tender

04 Feb 2025 at 16:35

Summary of the contracting process

Royal Berkshire Fire & Rescue (RBFRS) is seeking tenders for the provision of Contingency Emergency Call Handling and Related Services. This procurement, classified under the Fire-brigade and rescue services industry category, will support resilience during emergencies such as natural disasters, terrorist events, pandemics, industrial actions, and high levels of staffing absence. The procurement procedure is an accelerated open procedure, reflecting the urgency of the services required. Located in the South East region of the UK, tenders must be submitted by 3 March 2025, with the contract period commencing on 1 May 2025 and concluding on 30 April 2029. The total contract value is estimated at £240,000, with a minimum value of £75,000.

This tender presents significant opportunities for businesses specialising in emergency call handling and related services, particularly those that can meet high-stress and urgent requirements. Small and medium-sized enterprises (SMEs) are encouraged to participate, providing a favourable environment for growth and the establishment of long-term relations with RBFRS. Companies with experience in providing resilience services during unforeseen events would be especially well-suited to compete for this contract, highlighting their ability to deliver critical support during emergencies.

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Notice Title

Contingency Emergency Call Handling and Related Services

Notice Description

The Authority is seeking tenders from tenderers for the provision of Contingency Emergency Call Handling and Related Services. The Authority, is seeking to appoint a single Service Provider able to deliver the Contract to provide resilience as required during (but not limited to) any of the following events: Natural disaster; Terrorist event; Pandemic outbreak; Industrial action; Another unforeseen similar event, and Exceptionally high levels of staffing absence. The procurement procedure being applied to the Tender is an 'Accelerated Open Procedure' under Regulation 27 (5) Public Contracts Regulations 2015 due to the urgency and nature of the Service requirements. This means that any interested party meeting the Authority's minimum qualification requirements may submit a tender for the Contract. Additional information: A new project has been publised to the website. Project: Contingency Emergency Call Handling and Related Services , Project Reference: 1472. Click this link to go to the web site To connect with our national Bluelight portal we recommend you login or register at https://sell2.in-tend.co.uk/blpd/home and then connect to from the list of portals. Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0852eefe-cc49-45bb-958c-d182633f20fa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8a39dead-8e46-485c-bb9c-e0331043f8b8
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75250000 - Fire-brigade and rescue services

75251000 - Fire-brigade services

75252000 - Rescue services

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Feb 20251 years ago
Submission Deadline
3 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Apr 2025 - 30 Apr 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ROYAL BERKSHIRE FIRE & RESCUE
Contact Name
Shuvham Bhandari
Contact Email
bhandaris@rbfrs.co.uk
Contact Phone
(0)7785 925716

Buyer Location

Locality
BERKSHIRE
Postcode
RG31 7SD
Post Town
Reading
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLJ South East (England)

Local Authority
West Berkshire
Electoral Ward
Tilehurst Birch Copse
Westminster Constituency
Reading West and Mid Berkshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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