Award

Provision of development, implementation and maintenance of a Customer Service Self-Service Web Base

NHS PROPERTY SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

23 Dec 2020 at 15:07

Award Notice
Summary of the contracting process

The recent procurement process conducted by NHS Property Services Limited involved the provision of development, implementation, and maintenance of a Customer Service Self-Service Web Base. This tender falls under the main category of services and specifically relates to the development software package industry. The contract was awarded on 23 December 2020, after a shortlisting stage, and is valued at £709,456. The contract period commenced on 1 December 2020 and will conclude on 30 November 2022, with all submissions having been required by 7 September 2020, indicating the completion of the procurement stage.

This opportunity is particularly advantageous for businesses specialising in IT services, especially those that focus on software development and related consulting. Companies with a strong background in creating customer service platforms or similar software solutions would be well-suited to compete for such tenders. Given the size of this contract and its potential to integrate into existing systems, it presents a significant growth opportunity for both small and large enterprises in the sector.

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Notice Information

Notice Title

Provision of development, implementation and maintenance of a Customer Service Self-Service Web Base

Notice Description

Main competition following a shortlisting stage

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-08d12fe0-94a1-4c86-b4a8-aefb483bec16
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bde9a13d-603f-4ba5-b65a-f3c8297ebba3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48983000 - Development software package

72000000 - IT services: consulting, software development, Internet and support

72212100 - Industry specific software development services

Notice Value(s)

Tender Value
£990,000 £500K-£1M
Lots Value
Not specified
Awards Value
£709,456 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Dec 20205 years ago
Submission Deadline
7 Sep 2020Expired
Future Notice Date
Not specified
Award Date
23 Dec 20205 years ago
Contract Period
1 Dec 2020 - 30 Nov 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS PROPERTY SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7NG
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Coleman Street
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

HEADCHANNEL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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