Notice Information
Notice Title
Contact Centre as a Service
Notice Description
Contact Centre as a Service awarded as part of a further competition exercise run via the Crown Commercial Services Framework RM3808.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-090d07d6-169b-42e2-a6c7-83e3709f1e21
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/81826a4a-75bc-4c55-8829-7a3b57474a1c
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not applicable
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48510000 - Communication software package
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £3,312,450 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 20 Oct 20232 years ago
- Submission Deadline
- 10 Mar 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 15 Aug 20232 years ago
- Contract Period
- 15 Aug 2023 - 30 Mar 2029 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LEEDS CITY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LEEDS
- Postcode
- LS1 1UR
- Post Town
- Leeds
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE42 Leeds
- Delivery Location
- TLE Yorkshire and The Humber
-
- Local Authority
- Leeds
- Electoral Ward
- Little London & Woodhouse
- Westminster Constituency
- Leeds Central and Headingley
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/81826a4a-75bc-4c55-8829-7a3b57474a1c
20th October 2023 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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