Tender

Ticketing - System Implementation and Support Partner

ENGLISH HERITAGE-PROCUREMENT

This public procurement record has 1 release in its history.

Tender

27 Nov 2023 at 20:52

Tender Notice
Summary of the contracting process

The buying organisation, English Heritage-Procurement, has initiated a tender process for the project titled "Ticketing - System Implementation and Support Partner" in the services industry category. The procurement stage is currently active, with the tender period ending on 8th January 2024 and the contract period scheduled from 18th March 2024 to 17th March 2035. The minimum contract value is £600,000, and the total contract value is £1,100,000.

This tender opportunity by English Heritage presents a chance for businesses specialising in sales, marketing, and business intelligence software development services to compete. Suitable businesses willing to partner for up to ten years and having expertise in system implementation and support can seize this opportunity to expand their market presence. The procurement method for this tender is an open procedure above the threshold, providing a fair chance for interested businesses to participate.

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Notice Information

Notice Title

Ticketing - System Implementation and Support Partner

Notice Description

English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response. It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years. Additional information: Full details are available via the In-tend portal - https://in-tendhost.co.uk/english-heritage. Suppliers will need to register on the portal and login to view documentation via Tenders / Current. Is a Recurrent Procurement Type? : Yes

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-091062bc-81fb-4cbf-8a1a-0390bf164d9b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/81cec1ab-15f7-4a1c-8891-c7f0593da684
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48481000 - Sales or marketing software package

72212480 - Sales, marketing and business intelligence software development services

Notice Value(s)

Tender Value
£1,100,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20232 years ago
Submission Deadline
8 Jan 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
18 Mar 2024 - 17 Mar 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ENGLISH HERITAGE-PROCUREMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WILTS
Postcode
SN2 2EH
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Mannington and Western
Westminster Constituency
Swindon South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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