Award

Electronic Call Monitoring - Gloucestershire County Council

GLOUCESTERSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Tender

27 Feb 2026 at 11:40

Tender Notice
Award

11 Apr 2025 at 12:53

Award Notice
Summary of the contracting process

Gloucestershire County Council has initiated a procurement process for an Electronic Call Monitoring System, awarding the contract to Access UK Ltd. The contract, valued at £1,500,000, is set to span three years with the option for a one-year plus one-year extension. The procurement falls under the industry category of Software package and information systems, classified under CPV code 48000000. The contract encompasses multiple regions across the United Kingdom, including North East, North West, and several others. The procurement method utilised is a selective, Restricted procedure above the threshold, with the award phase having commenced with the contract planned to start on 1 April 2025 and conclude on 31 March 2028.

This tender represents significant business growth opportunities, particularly for organisations capable of providing robust software and information systems. Small and medium enterprises (SMEs) are particularly encouraged, as indicated by the procurement suitability criterion favouring SMEs. With a broad geographic delivery scope, businesses with a flexible and scalable operational structure fit well with the requirements. Engaging in such procurement processes can pave the way for establishing long-term partnerships with public sector clients like Gloucestershire County Council, providing a stable revenue stream and enhancing business credentials.

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Notice Information

Notice Title

Electronic Call Monitoring - Gloucestershire County Council

Notice Description

Gloucestershire County Council is awarding a contract for Electronic Call Monitoring System to Access UK Ltd for a period of three years with an optional extension of one + one years. The contract value is PS1,500,000. This was procured via CCS Vertical Applications RM6259.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0a77ae4d-8af9-47a0-9612-f012659cb3c5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d1533df4-ae77-4637-9611-83824cec0ec5
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Feb 20261 months ago
Submission Deadline
5 Jul 2024Expired
Future Notice Date
Not specified
Award Date
13 Mar 20251 years ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GLOUCESTERSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLOUCESTER
Postcode
GL1 2TH
Post Town
Gloucester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK73 Gloucestershire CC
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Gloucester
Electoral Ward
Westgate
Westminster Constituency
Gloucester

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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