Award

Independent Complaints Investigators and Independent Person Services

SHEFFIELD CITY COUNCIL

This public procurement record has 1 release in its history.

Award

31 Mar 2025 at 08:23

Award Notice
Summary of the contracting process

Sheffield City Council has completed the procurement process to appoint a single supplier for Independent Complaints Investigators and Independent Person Services. This contract falls under the business services category, specifically covering law, marketing, consulting, recruitment, printing, and security services. The process utilised an open procedure method, inviting competitive bids. The contract is awarded to Carter Brown - The Expert Service, based in Birmingham, for a three-year period starting from 1st April 2025, with the possibility of a twelve-month extension. Procurement details and regulations were designed to ensure efficiency and compliance, with the contract worth £200,000.

This tender represents significant opportunities for business growth, particularly for large companies specialising in consultancy, legal, and investigative services. It emphasises the need for delivering specialised services in line with stringent regulatory requirements, making it an attractive proposition for businesses with expertise in managing complex procedures. Companies positioned to offer skilled independent investigations and related services will find this contract beneficial for expanding their footprint within the Yorkshire and the Humber region, supported by the structured oversight provided by Sheffield City Council.

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Notice Information

Notice Title

Independent Complaints Investigators and Independent Person Services

Notice Description

Sheffield City Council is seeking appoint a single supplier to provide Independent Investigators (II) and Independent People (IP) to deliver a service that ensures the independent element of the Complaints Procedure is met in an efficient and effective way, and in accordance with the Regulations. This service will be for a three-year period (with an optional 12-month extension).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0ae928d4-660c-4c10-8d2a-3b4b1503d4ae
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ba5fb060-bc0f-475f-9c33-53181dd557cc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 202510 months ago
Submission Deadline
9 Dec 2024Expired
Future Notice Date
Not specified
Award Date
3 Feb 20251 years ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHEFFIELD CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2HH
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

CARTER BROWN - THE EXPERT SERVICE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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