Notice Information
Notice Title
Vodafone Storm Contact Centre Solution
Notice Description
Award Notice - Vodafone Ltd, Contact Centre Services (CCaaS) from 1 February 2021 until 31 March 2022 with a one year optional extension until 31 March 2023. Other Defra Group Bodies who are recipients of the services include the Environment Agency and the Rural Payments Agency. Note that the highest value stated includes the value of the one year optional extension.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-0b022711-6a59-4c96-8132-d582bb44bb6e
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/be92e8e7-fccc-49a5-a7a3-6fc2c1b7b103
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
48510000 - Communication software package
79512000 - Call centre
Notice Value(s)
- Tender Value
- £2,656,744 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £2,656,744 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 28 Aug 20214 years ago
- Submission Deadline
- 11 Jan 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 15 Jan 20215 years ago
- Contract Period
- 1 Feb 2021 - 31 Mar 2023 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEFRA NETWORK ETENDERING PORTAL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1P 3HX
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/be92e8e7-fccc-49a5-a7a3-6fc2c1b7b103
28th August 2021 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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