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PR2333- Staff Survey

Parliamentary and Health Service Ombudsman

This public procurement record has 1 release in its history.

Award

20 Aug 2026 at 14:08

Award Notice
Summary of the contracting process

The Parliamentary and Health Service Ombudsman procured staff survey services for its organisation. The requirement covers designing and building the survey, collecting responses and carrying out fieldwork, analysing the results, delivering the findings and managing the project. This is a professional research and surveying service, classified under CPV 79311000 (survey services), rather than a supply of goods or construction work. The work is to be delivered in England. The buyer is based at City Gate, 51 Mosley Street, Manchester. The scope combines technical survey development with respondent engagement, research operations, analytical reporting and coordination, so it is relevant to market research agencies and specialist survey providers able to manage the full assignment from design through to final delivery.

The procurement has been completed through an open procedure. BMG Research Ltd was awarded the contract on 3 August 2026 for £27,547.50 including the stated currency of GBP. The tender submission deadline was 3 August 2026 at 10:00. The contract period runs from 1 September 2026 to 31 August 2027, and the requirement includes a 24 extension option. The award is active and relates to the full staff survey service. The opportunity was identified as suitable for small and medium-sized enterprises. The selected supplier is BMG Research Ltd. The published scope covers survey design and build, data collection and fieldwork, analysis and delivery, and project management; these elements form the basis for understanding the awarded requirement.

This award demonstrates that the Ombudsman buys an end-to-end staff survey service from a specialist research supplier, with the work spanning questionnaire or survey design, technical build, respondent data collection, fieldwork management, analysis, reporting and project coordination. A credible competitor for the same requirement in future would need to show it can combine these capabilities rather than provide only one stage of the research process. The buyer’s stated suitability for SMEs indicates that a focused research agency can be relevant, provided it has sufficient capacity to run the fieldwork and complete the analytical and reporting work to a public-sector standard. Experience delivering staff or employee surveys, clear project controls and dependable results management would strengthen that position.

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Notice Information

Notice Title

PR2333- Staff Survey

Notice Description

Design and build of our survey Data collection and fieldwork Analysis and delivery Project management This contract has a 24 extension option.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0b251b53-ed86-451e-982f-53b7a9a2587f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/180fc682-303d-4a7a-8e48-0ebbe0016ab2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£27,547 Under £100K
Lots Value
Not specified
Awards Value
£27,547 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20261 weeks ago
Submission Deadline
3 Aug 2026Expired
Future Notice Date
Not specified
Award Date
3 Aug 20263 weeks ago
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Parliamentary and Health Service Ombudsman
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3HQ
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

BMG Research Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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