Award

Contract Award

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 3 releases in its history.

AwardUpdate

20 Jan 2023 at 10:35

AwardUpdate

07 Jul 2021 at 13:55

Award

07 Jul 2021 at 10:23

Summary of the contracting process

The Department for Work and Pensions has completed the Contract Award for a Payment Exception Service, providing a voucher-based service for collecting benefits or pensions in cash. The procurement method used was "selective", with a call-off from a framework agreement. The tender period ended on 22nd December 2020, and the contract period is from 8th July 2021 to 7th July 2023. The total contract value is £17,417,000, with the minimum value being £9,017,000. The location of the procurement is in the North West region of the United Kingdom under Banking services category.

This tender by the Department for Work and Pensions offers opportunities for service providers, especially those in banking and financial services, to engage in the provision of the Payment Exception Service. Businesses capable of offering innovative solutions tailored to customer needs in financial transactions may find this tender particularly suitable. With a focus on providing cash collection services, this contract aims at enhancing customer convenience in accessing benefits and pensions, creating a direct impact on public service efficiency and user experience.

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Notice Title

Contract Award

Notice Description

Payment Exception Service - provides a voucher based service to enable customer to collect their benefit or pension in cash over the counter

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0b44c287-471e-4566-915a-a908f948f662
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/15de734d-1dd5-4fdd-b170-6053fe022894
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
£17,417,000 £10M-£100M
Lots Value
Not specified
Awards Value
£9,017,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jan 20233 years ago
Submission Deadline
22 Dec 2020Expired
Future Notice Date
Not specified
Award Date
7 Jul 20214 years ago
Contract Period
7 Jun 2021 - 7 Jun 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLD North West (England)

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

I-MOVO

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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