Award

Corporate Complaints and Information Case Management System

STAR PROCUREMENT LIMITED

This public procurement record has 1 release in its history.

Award

03 Mar 2020 at 15:07

Summary of the contracting process

The procurement process is for the "Corporate Complaints and Information Case Management System," initiated by STAR PROCUREMENT LIMITED. This project falls under the software package and information systems sector and is based in the North West region of the United Kingdom. The procurement method used was selective, with the tender period closing on 19th June 2019. The contract was awarded on 28th June 2019, with a total value of £147,000 and a contract duration from 23rd July 2019 to 22nd July 2023.

This tender presents significant opportunities for businesses engaged in software development and information management systems, particularly small and medium-sized enterprises (SMEs). Companies that specialise in corporate complaints management solutions and case management systems would be well-suited to compete in future contracts, potentially leveraging their expertise to support the ongoing needs of public procurement in this sector.

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Notice Title

Corporate Complaints and Information Case Management System

Notice Description

Procurement and implementation of a corporate complaints and information case management system (to include CCG & GMPF)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0be2fe9a-6bbd-4244-a0de-106fbd69411e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/abea62fb-e98a-4191-8850-c2d15f0f00cc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£147,000 £100K-£500K
Lots Value
Not specified
Awards Value
£147,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Mar 20206 years ago
Submission Deadline
19 Jun 2019Expired
Future Notice Date
Not specified
Award Date
27 Jun 20196 years ago
Contract Period
22 Jul 2019 - 22 Jul 2023 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STAR PROCUREMENT LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M32 0TH
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLD North West (England)

Local Authority
Trafford
Electoral Ward
Gorse Hill & Cornbrook
Westminster Constituency
Stretford and Urmston

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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