Award

Customer Service

THE UNITED KINGDOM HYDROGRAPHIC OFFICE

This public procurement record has 1 release in its history.

Award

04 Jan 2019 at 17:20

Award Notice
Summary of the contracting process

The procurement process pertains to a Customer Service contract awarded by the United Kingdom Hydrographic Office, with a value of £36,699. This contract falls under the customer services category (CPV code 79342300) and is located in the South West region of the United Kingdom. The procurement method used for this tender was selective, specifically a call-off from a framework agreement. The tender period concluded on 29 November 2018, and the contract is effective from 1 December 2018 to 20 December 2018. The award notice for this contract was published on 4 January 2019.

This tender presents a significant opportunity for businesses specialised in customer service provision, particularly those capable of competing for government contracts. Given that this contract was awarded to Defence Internal Audit, firms offering complementary services, such as customer support or consultancy, could benefit from engaging in similar procurement processes with the United Kingdom Hydrographic Office or related governmental bodies. Businesses looking to expand in the public sector should consider how their services align with the needs of such organisations, especially within the framework of structured calls for tenders.

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Notice Information

Notice Title

Customer Service

Notice Description

Customer Service

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0c41acb2-f703-41cf-82d1-f8683f829bbb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/77674bcc-80af-4ec8-ac08-1b0f5e48430a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342300 - Customer services

Notice Value(s)

Tender Value
£36,699 Under £100K
Lots Value
Not specified
Awards Value
£36,699 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jan 20197 years ago
Submission Deadline
29 Nov 2018Expired
Future Notice Date
Not specified
Award Date
29 Nov 20187 years ago
Contract Period
1 Dec 2018 - 20 Dec 2018 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE UNITED KINGDOM HYDROGRAPHIC OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TAUNTON
Postcode
TA1 2DN
Post Town
Taunton
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
TLK South West (England)
Local Authority
Somerset
Electoral Ward
Taunton East
Westminster Constituency
Taunton and Wellington

Supplier Information

Number of Suppliers
1
Supplier Name

DEFENCE INTERNAL AUDIT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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