Award

2024 - 1039 Former Tenancy Debt Collection Services - AWARD

CITIZEN

This public procurement record has 1 release in its history.

Award

19 Sep 2024 at 14:36

Award Notice
Summary of the contracting process

The procurement process for the "2024 - 1039 Former Tenancy Debt Collection Services - AWARD" has been completed by Citizen. This tender falls under the industry category of Collection Agency Services and is situated in the West Midlands, United Kingdom, specifically with a delivery address in Birmingham. The process adhered to an open procurement method and reached the award stage on 19th September 2024. The contract duration is set to start from 1st December 2024 and end on 30th November 2026, with a possible extension of another two years. Key dates to note include the tender period deadline of 16th August 2024.

This tender offers significant opportunities for growth for businesses in debt collection services, particularly those experienced in handling former tenancy debts. The contract, valued at £31,000, with an estimated annual value of £14,000, provides a potential business boost for companies capable of managing approximately 200 cases per annum. Suitable for SMEs, this contract with Citizen opens the door to expanding service portfolios and securing long-term collaborations if performance metrics are met. Controlaccount Plc has been awarded this contract, highlighting the types of businesses well-suited for such opportunities.

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Notice Information

Notice Title

2024 - 1039 Former Tenancy Debt Collection Services - AWARD

Notice Description

Citizen wishes to tender for the provision of Former Tenancy Debt Collection Services to ensure that we receive an excellent service, which represents value for money. We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers. It is estimated that we will forward approximately 200 cases for collection per annum (p.a.) The estimated value of the Project is PS14,000 per annum (p.a.), and PS28,000 over the duration of the agreement. This estimate is dependent on the collection success rate. The contract will be let for a duration of 2 years (24 months) with an option to extend by a further 2 years (24 months), subject to satisfactory performance against KPI's. The issue of this ITT and Statement of Requirements, along with supporting documentation, marks the commencement of the ITT stage of the procurement process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0caf7f73-3c97-4e9e-b461-eee81988f78d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a276ec2c-b295-42e1-b007-bb2d80913863
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79940000 - Collection agency services

Notice Value(s)

Tender Value
£31,000 Under £100K
Lots Value
Not specified
Awards Value
£26,400 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Sep 20241 years ago
Submission Deadline
16 Aug 2024Expired
Future Notice Date
Not specified
Award Date
18 Sep 20241 years ago
Contract Period
1 Dec 2024 - 30 Nov 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CITIZEN
Contact Name
Larisa Gheorghe
Contact Email
larisa.gheorghe@citizenhousing.org.uk
Contact Phone
0300 790 6555

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
TLG West Midlands (England)
Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

CONTROLACCOUNT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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